Research

With an estimated 159 million inactive general purpose credit card accounts at any time in the U.S., inactive accounts represent a massive drag on the credit card industry. Inactive accounts are to some extent an unavoidable cost of doing busine...

New research from Mercator Advisory Group examines fraud risk and best practice

Mercator Advisory Group is releasing the second in the CustomerMonitor Survey Series 2013 Insight Reports, a series of eight biannual reports based on primary research on consumer payments and banking channels.

American Express realizes that prepaid cards are not solely for people without bank accounts, and has designed its prepaid strategy to engage multiple customer segments, including people who prefer debit cards.

EMV is becoming a standard feature for many of the credit products that support it. Will 2014 be the year when U.S. issuers finally ramp up reissuance?

Boston, MA – October 24, 2013 - The report titled Tenth Annual U.S. Prepaid Cards Market Forecasts, 2013–2016 is the third report in Mercator Advisory Group's annual trilogy of closely followed U.S. prepaid benchmark reports

New research from Mercator Advisory Group examines technologies in use by financial institutions to meld self-service and semi self-service in different channels

Contactless payment technology is gaining traction in markets outside the United States with consumers who are increasingly using the payment form and merchants who are progressively providing more contactless-enabled terminals.  Although i...

Paying bills is an inescapable necessity for consumers, with $2.1 trillion in payments annually for just seven common types of bills in 2013, according to Javelin estimates. The mobile bill-payment industry is in its infancy — accounting for $36...

New technologies are emerging that will create a more secure payments infrastructure for consumers