Research

Alipay, Hyves Payments, and Seamless provide successful payments systems in Europe and Asia, but they have yet to make an appearance in the U.S. What services are these models providing, and how would they translate to the American market?

If electronic gift card loads grow at their current rate, then they will total 3 percent of the direct-to-consumer gift card market in the United States in 2014. This research note provides a baseline projection and explains why the market will ...

New research from Mercator Advisory Group examines the cumulative power of marketing and analytics in banking for better customer outreach and service

It's been almost two years since the Overdraft Fee Act shifted control of debit card overdraft programs from issuers to consumers and initiated a new era of regulatory pricing control. Now, with the CFPB taking its turn at examining overdraft fe...

As financial institutions look to new ways to reach out to and engage with customers, Apple iPad and other tablets offer a unique and rich experience in which to interact with customers.

Sixth report from Mercator Advisory Group's 2011 CustomerMonitor Survey Series probes consumer attitudes and ATM usage

Handling payments in different formats and currencies has become a major issue for multinational merchants. Ambitious acquirers are taking action.

Japan Payments Market Update

The Federal Deposit Insurance Corporation revised its guidance to the banking industry on dealing with third-party payment processors early this year. This Mercator Advisory Group Viewpoint examines the guidance's main points and its potential i...

Branch Banking: The Times Are Changing (Slowly)