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Techniques for Reducing Account Takeover

  • Impact Note
  • Date: May 28, 2013
  • Author(s): David Fish
Card issuers and depository institutions are faced with evolving fraud threats of all kinds. In this first of a series of Viewpoints examining techniques for reducing fraud exposure, Mercator Advisory Group examines account takeover fraud and co...

2013 Data Breach Fraud Impact Report: Mitigating a Rapidly Emerging Driver of Fraud

Contemporary research on the financial impact of data breach events has focused on costs to businesses and institutions, but largely ignored their effect on the consumers whose personally identifiable information (PII) is compromised. This repor...

Commercial Bank Account Management: The Promise of eBAM

New research from Mercator Advisory Group describes the growing interest in electronic bank account management.

PayPal: Less than a Friend?

  • Javelin Report
  • Date: May 20, 2013
  • Author(s): Tristan Hugo-Webb
  • Research Topic(s): Debit
Over the course of the past 15 years, PayPal has undergone a series of successful transformations that have resulted in the online giant expanding beyond its traditional e-commerce payment services to provide its ever growing consumer base many ...

Best Practices for Converting U.S. Travel & Entertainment Card Portfolios to EMV

Many of the largest issuers in the U.S. have realized the logical connection between T&E cardholders and EMV, in that these customers are more likely than most to spend significant amounts of time in EMV environments abroad. This Viewpoint addre...

Enhancing T&E Card Programs: Analysis of Commercial Cards User Survey 2012

New research from Mercator Advisory Group examines the features business travelers value in travel and entertainment cards.

The Benefits, and Dangers, of Two-Factor Authentication

  • Javelin Report
  • Date: May 16, 2013
  • Author(s): Jeffrey Green
  • Research Topic(s): Emerging
Use of user names and passwords for years has been the most common authentication method for accessing online and mobile commerce channels, but their misuse makes them highly vulnerable to fraud via identity theft. Two-factor authentication is a...

M-Commerce: Opportunities, Challenges, and Inevitability

  • Javelin Report
  • Date: May 15, 2013
  • Author(s): David Kaminsky
  • Research Topic(s): Emerging
New research from Mercator Advisory Group examines the current and potential market for mobile e-commerce transactions.

Online Banking: Improving the Customer Experience

Seventh report from CustomerMonitor Survey Series probes online banking usage and highlights limitations of current online channels.

Big Data Privacy

  • Javelin Report
  • Date: May 6, 2013
  • Author(s): Tristan Hugo-Webb
The arrival of big data in the mainstream payments space presents immense potential to those wishing to utilize it. From cost savings to revenue generating to fraud protection, big data can provide players in the payments industry more efficient...
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