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2013 Identity Protection Services Scorecard: Adjusting Product Offerings to Counter High Customer Turnover

Javelin’s seventh annual Identity Protection Services Scorecard examines the issues affecting consumer adoption of IDPS services and the means by which service providers can maximize their share of an increasingly consolidated market. The dynami...

Global Regulatory Trends: Interchange Regulation

  • Javelin Report
  • Date: November 20, 2013
  • Author(s): Tristan Hugo-Webb
  • Research Topic(s): Global
New research from Mercator Advisory Group examines the international state of interchange regulation.

Wholesale Lockbox Use Resurging Thanks to Electronic Invoicing

New research from Mercator Advisory Group examines the way technology is facilitating payments discounting and supply chain financing.  

2013 Mobile Banking Financial Institution Scorecard: Winners and Losers of Today and the Strategies and Trends for Tomorrow

Mobile bankers want advanced features through the devices they use, as the mobile “power users” of yesterday become the average bank customers of 2013. Today, with 4 in 10 mobile consumers owning a tablet, and the majority owning a smartphone — ...

Account Activation: Awakening Zombie Accounts

  • Javelin Report
  • Date: November 14, 2013
  • Author(s): Ken Paterson
  • Research Topic(s): Credit
With an estimated 159 million inactive general purpose credit card accounts at any time in the U.S., inactive accounts represent a massive drag on the credit card industry. Inactive accounts are to some extent an unavoidable cost of doing busine...

Prepaid Card Fraud and Risk Controls in the United States

  • Javelin Report
  • Date: November 14, 2013
  • Author(s): Ben Jackson
  • Research Topic(s): Prepaid
New research from Mercator Advisory Group examines fraud risk and best practice

Prepaid 2013: Buying More For Own Use

Mercator Advisory Group is releasing the second in the CustomerMonitor Survey Series 2013 Insight Reports, a series of eight biannual reports based on primary research on consumer payments and banking channels.

Bird-watching Reveals Only Part of the Sophisticated American Express Prepaid Plan

  • Impact Note
  • Date: October 29, 2013
  • Author(s): Ben Jackson
  • Research Topic(s): Prepaid
American Express realizes that prepaid cards are not solely for people without bank accounts, and has designed its prepaid strategy to engage multiple customer segments, including people who prefer debit cards.

The Three Stages of EMV Issuance: Entering Stage 2

  • Impact Note
  • Date: October 29, 2013
  • Author(s): Michael Misasi
  • Research Topic(s): Credit
EMV is becoming a standard feature for many of the credit products that support it. Will 2014 be the year when U.S. issuers finally ramp up reissuance?

Tenth Annual U.S. Prepaid Cards Market Forecasts, 2013–2016

  • Javelin Report
  • Date: October 25, 2013
  • Author(s): Tim Sloane
  • Research Topic(s): Prepaid
Boston, MA – October 24, 2013 - The report titled Tenth Annual U.S. Prepaid Cards Market Forecasts, 2013–2016 is the third report in Mercator Advisory Group's annual trilogy of closely followed U.S. prepaid benchmark reports
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