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Top 50 U.S. Retail Banks and Credit Unions’ Debit Rewards and Loyalty Programs: 2014 Annual Review
- Javelin Report
- Date: April 7, 2015
- Author(s): Sarah Grotta
- Research Topic(s): Debit
Research Finds Debit Rewards Programs Have Turned the Corner and Merchant-Funded Rewards Are Now Integral to DebitMercator Advisory Group releases annual update on trends in debit rewards and loyalty programs at top banks and credit unions in th...
What Apple Watch Means for Banking and Payments
- Javelin Report
- Date: April 2, 2015
- Author(s): Mary Monahan
- Research Topic(s): Mobile & Online Banking, Digital Strategy & Experience, Digital Banking
The Apple Watch release opens a brief window for retailers, banking, payments and wallet providers to move first in wearables. To assist in developing for Apple Pay and other smartwatches, this reports analyzes the first offerings in wearable ba...
Health Care Sector Opportunities for Acquirers
- Javelin Report
- Date: April 1, 2015
- Author(s): Ken Paterson
- Research Topic(s): Credit
Opportunities for Merchant Acquirers to Share in $3 Trillion U.S. Health Care Market Explored This Mercator Advisory Group research note describes complexity and business risk for merchant payment services providers entering U.S. health care pa...
Country Payments Market Profile: Turkey
- Javelin Report
- Date: March 31, 2015
- Author(s): Tristan Hugo-Webb
- Research Topic(s): Global
Turkey’s Payments Market Is a Mix of Development and Opportunities Mercator Advisory Group releases research highlighting the potential for the payments industry in Turkey
The Slow Crawl to Real-Time Payments
- Javelin Report
- Date: March 30, 2015
- Research Topic(s): Tech & Infrastructure
The United States lags other countries in enabling real-time payments to be made at a cost that encourages development of mass-market initiatives. This report investigates the demand for such services from consumers and their willingness to pay ...
2015 Gang of Five: Apple Pay vs. Android Pay vs. Samsung Pay vs. Paypal “pay”?
- Javelin Report
- Date: March 27, 2015
- Author(s): Daniel Van Dyke
- Research Topic(s): Mobile & Online Banking, Tech & Infrastructure, Digital Strategy & Experience, Digital Banking
This annual review examines Apple Pay vs. Google Wallet on Android Pay vs. PayPal vs. Samsung Pay and other mobile wallet capabilities and offerings and distinguishes winners from losers. The report also analyzes Facebook’s newly announced payme...
Online Account Opening: Lessons Learned So Far
- Impact Note
- Date: March 26, 2015
- Author(s): Ed O'Brien
As banking customers embrace digital banking, financial institutions look to expand their online account opening capabilities.
Global Payment Card Fraud Trends and Statistics
- Javelin Report
- Date: March 25, 2015
- Author(s): Tristan Hugo-Webb
- Research Topic(s): Global
Card-Not-Present Fraud Leads Global Rebound in Payment Card Fraud Mercator Advisory Group releases research on global trends in payment card fraud
Trust, Technology, and the U.S. Consumer
- Javelin Report
- Date: March 20, 2015
- Author(s): Mary Monahan
- Research Topic(s): Mobile & Online Banking, Fraud Management, Digital Strategy & Experience, Tech & Infrastructure, Digital Banking, Fraud & Security
During the current technology cycle, consumer trust in the Gang of Five — Amazon, Apple, Google, PayPal, and Facebook — continues to rise- while trust in banks and payment networks is decreasing. This report explains how financial institutions c...
Contact Centers: A Critical Component for Customer Satisfaction in Banking
- Javelin Report
- Date: March 18, 2015
- Author(s): Ed O'Brien
Modern Contact Centers Improve the Customer Experience and Support Omnichannel Banking Strategy Research from Mercator Advisory Group examines the critical role that modern banking contact centers play in today’s 24x7 banking environment
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