Research

Banks are failing at mobile account opening while consumers continue to start a growing percentage of overall applications via smartphone. With nearly 1 in 3 checking account applicants turning first to smartphones, mobile origination is a huge...

Corporate banking use cases for open APIs are on the rise.  Open application programming interfaces, or APIs, have become widespread across commercial and industrial organizations, and financial services is no exception. The larger pla...

As open banking and its enabling APIs debut in Europe and the U.K., the waves are felt in the U.S. Mercator Advisory Group foresees U.S. open banking developments similar to those in EU and U.K. though without the regulatory mandates.

Mercator Advisory Group releases new research and U.S. market forecast for person-to-person payment products.

This report examines how FIs looking to earn a greater share of financial products and encourage consolidation at the primary FI can design digital banking services and marketing to best target their most attractive small business customers. ...

Is the CFPB’s final Prepaid Rule really final? New research from Mercator Advisory Group discusses what prepaid program managers need to do now that the final version of the Prepaid Rule has been released by the CFPB.

As foot traffic to branches dwindles and online financial services expands, there is no more important function for bankers to consider than the means by which customers securely access their online and mobile banking pages. Concurrently, big ch...

Small business credit cards have plenty of growth potential in the U.S.Mercator Advisory Group’s new research report sizes the U.S. small business credit card market, estimates shadow credit, and discusses best practices.

Participants in FI relationship rewards programs are motivated to stay or expand engagement. Mercator Advisory Group survey finds that 38% of U.S. consumers say their financial institution offers a relationship rewards program.

While most areas in retail banking have embraced the power of going digital, lending has been a clear laggard.  It is only over the last few years that lending has truly embraced the digital revolution. Spurred by threats from alternative p...