What shapes consumer transactions and payment technologies, and where is it going?
Rapid changes in technology, regulation, and consumer behavior continue to reshape the payments industry. Javelin’s payments research team tracks commercial and consumer payment trends, evaluates emerging payment technologies, and anticipates what’s next. Through unbiased research, data-driven insights, and actionable advice, we help financial institutions, payments providers, and technology companies develop strategies that position them for success in a rapidly evolving market.
Payments Research
Reports
2018 Small Business Digital Banking & Payments Trends
Development in digital banking and payments services for small businesses has lagged significantly behind consumer and commercial banking, leaving many business owners and operators managing their finances and paying suppliers on platforms that ...
Faster Payments: U.S. Forecast, 2017–2021
New faster payments solutions being launched at a rapid pace in the U.S. Mercator Advisory Group releases a new research report on faster payments solutions in the U.S. with forecasts of market volumes by segment to 2021.
Mobile P2P Blasts Off With 40% CAGR Since 2015
The growing demand for digital and card-based payments has meant that consumers are carrying less cash in their wallets and are subsequently more inclined to use digital person-to-person (P2P) payment services when repaying someone. The P2P mark...
2018 Payments Trends
Over the past few years the payments landscape has experienced evolutionary change in an effort to adapt to growing demands from consumers, businesses, technology, and regulators. As we kick off 2018, Javelin’s Payments team has identified three...
Personalization 1.0: Have FIs’ Implementations Hit the Wall with Consumers?
Feedback from recent surveys of U.S. consumers indicates that interest is waning in targeted offers from banks and credit unions. Customers’ disappointment with personalization extends to servicing performance as well. Are financial institutions...
Payment Channel Alternatives to the Card Networks for Merchant
Merchants find savings on transaction processing costs New research from Mercator Advisory Group reviews payment acceptance alternatives for merchants and how they can lower payment processing costs.
2018 Digital Banking Trends
The financial services market is undergoing significant change to adapt to consumers’ mobile-first expectations. Much immediate effort in 2018 will focus on rolling out the Zelle person-to-person (P2P) network that some envision as the backbone ...
Credit Card Acquisitions: Maximizing Results amid Change
Despite large volumes of new credit card accounts, high attrition results in limited gainsNew research report by Mercator Advisory Group examines the impact of account attrition and the shift in credit card acquisitions to the digital channel.
Dodd-Frank and Corporate Banking: Still Murky After All These Years
Dodd-Frank Act’s impact on corporate banking still murky Mercator Advisory Group reports that more than seven years after enactment of the Dodd-Frank Act, its direct financial impact to corporate banking business units remains unclear.
2018 Outlook: U.S. Payments
Opportunities abound in a complex environment.