Protect Customer Identities and Reduce Security Risk
Financial institutions face a growing range of fraud and cybersecurity threats, from account takeover and identity fraud to scams and data breaches. Javelin helps organizations identify emerging risks, evaluate evolving attack methods, and develop strategies to protect customer accounts, identities, and data. Our research also provides guidance on fraud prevention, cybersecurity best practices, customer education, and building trust in an increasingly complex threat landscape.
Recent Fraud Management and Cybersecurity Research
Reports
Password Fatigue: A Case for Multilayered Passwordless Authentication
Traditional password-centered authentication is becoming less secure as cyberattacks increase in sophistication and consumers grow tired of strong password requirements. Financial institutions and other businesses need to move consumers toward m...
The Promise of Digital IDs: Reduced Fraud and Efficient ID Proofing
The move toward digital forms of ID is accelerating around the United States, and a greater use of such identification methods promises to reduce fraud losses and increase security. However, digital ID is not a cure-all for cybercrimes, nor will...
Wealth Accounts at Increasing Risk of Scams and Cyber Takeovers
Romance scams are hard to detect. Wealth management clients are often affected by the most devastating and nefarious types of scams—scams that are long-running and result in the perpetual draining of investment accounts linked to retirement, inh...
Unmasking the Threat of AI: Deepfakes and Financial Security
Deepfakes fueled by AI are fast approaching being able to reliably circumvent voice biometrics authentication and facial recognition algorithms. When deepfakes cross this threshold, FIs will be plagued with new-account fraud and account takeover...
Anti-Fraud Strategies to Combat Payments Fraud in the Age of AI
In an era where artificial intelligence (AI) plays a pivotal role in both creating and combating financial fraud, understanding the dynamics of this landscape is crucial. Fraudsters are increasingly using AI to advance their schemes, with projec...
2024 Identity Protection Services Provider Scorecard
Javelin Strategy & Research’s assessment of vendors in the identity protection services (IDPS) market revealed clear pacesetters overall, led by Best in Class winner Equifax, and across a range of categories that underscored the efficacy of thos...
2024 Identity Fraud Study: Resolving the Shattered Identity Crisis
Identity fraud is a growing concern for businesses and consumers, and the current landscape is marked by a series of events that create a chain reaction, influencing multiple outcomes. Javelin, with its two-decade-old identity fraud analysis, co...
2024 Identity Fraud Study: Resolving the Shattered Identity Crisis
The Javelin Strategy & Research 2024 Identity Fraud Study provides a comprehensive analysis of fraud trends in the context of a changing technological and payments landscape. Its goal is to inform consumers, financial institutions, and businesse...
Pig Butchering Scams: How Banks Can Stop the Slaughter
Pig butchering is a devastating, multilayered, drawn-out investment scam that leaves victims with nothing. By implementing robust customer education, employing effective fraud detection, and training observant call center representatives, FIs ca...
Customer Contact Centers: Heroes in Cybercrime Remediation, Fraud Prevention
Criminals increasingly use cyberattacks and scams to target consumers, and FI call centers are often relied upon for victim assistance. The key will be FI customer-oriented contact center specialists who are knowledgeable about cyber-risk and fr...