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Fraud & Security
Javelin explores and analyzes how financial institutions can get ahead of criminals using technology, training and education. Our insights guide financial institutions to devise effective strategies to safeguard their data, systems and customers through two specialized practices – Fraud Management and Cybersecurity.
Mitigate Security Threats and Keep Accounts and Identities Safe
Criminals’ tactics are always changing. So is the technology that can help head them off. Javelin’s analysis can help keep financial institutions—and thus their customers—a step ahead. Further, Javelin can help you position your customers as partners in protecting their own information from would-be thieves.
Recent Fraud and Security Research
Reports
Merchant Chargebacks: Building Brand Value By Optimizing Efficiencies
- Whitepaper
- Date: August 25, 2021
- Author(s): John Buzzard
- Research Topic(s): Fraud Management, Fraud & Security
This report, sponsored by Accertify, discusses how lagging dispute resolution processes or chargebacks can be improved with clearer strategy that enhances service and brand recognition.
Why Scams Are a Growing Threat to Financial Institutions
- Javelin Report
- Date: August 19, 2021
- Author(s): John Buzzard
- Research Topic(s): Fraud & Security, Fraud Management
Criminals have doubled down on scams and are reaping massive profits. As consumers deal with the blows of losing money to criminals, they often look toward their primary financial institutions for restitution, which often comes with a tremendous...
Exposing the Risks of Remote Deposit Capture
- Advisory Webinar: Client Login Required
- Date: September, 2021
- Author(s): John Buzzard , Suzanne Sando
- Research Topic(s): Fraud & Security, Fraud Management
Join John Buzzard, Lead Analyst of Fraud & Security, and Suzanne Sando, Sr. Analyst of Fraud & Security, of Javelin Strategy & Research as they discuss how criminals are exploiting remove deposit capture technology.
The Ethics of Behavioral Biometrics
- Advisory Webinar: Client Login Required
- Date: August, 2021
- Author(s): Tracy Kitten, Alexander Franks
- Research Topic(s): Cybersecurity, Fraud & Security
Join Tracy Kitten, Director of Fraud & Security, and Alexander Franks, Analyst of Fraud & Security, of Javelin Strategy & Research as they discuss why behavioral biometrics is such a critical authentication tool.
Reducing Attrition through Fraud Resolution
- Whitepaper
- Date: August 12, 2021
- Author(s): Suzanne Sando
- Research Topic(s): Fraud & Security, Fraud Management
This report, sponsored by FIS, explores how resolution impacts the client experience for consumers who have been victims of identity fraud. This report is derived from the 2021 Identity Fraud Study: Shifting Angles, published by Javelin Strategy...
Taking Advantage of Generational Nuances within Cyber and Privacy
- Javelin Report
- Date: July 21, 2021
- Author(s): Tracy Kitten, Alexander Franks
- Research Topic(s): Cybersecurity, Fraud & Security
Cybersecurity for financial institutions has never been more critical. Emerging attack methods and vectors, coupled with a nearly overnight shift to widespread digital transaction adoption among consumers, has put everyone at heightened risk. Th...
Consumer Preference Drives Shift in Authentication
- Whitepaper
- Date: July 14, 2021
- Author(s): Suzanne Sando
- Research Topic(s): Fraud Management, Fraud & Security
This report, sponsored by Mitek Systems, explores shifting consumer preference in authentication methods and what financial services can do to both instill consumer confidence and maintain continuous authentication across the account and transac...
The Black Swan, The Vicious Cycle, and the Crisis in Cyber Insurance
- Impact Note
- Date: May 19, 2021
- Author(s): Alexander Franks, Tracy Kitten
- Research Topic(s): Cybersecurity, Fraud & Security
The disruption caused by the Colonial Pipeline ransomware attack thrust the ransomware epidemic into the national spotlight. Policymakers, executives and consumers may be scrambling to understand how something like this could happen, but those i...
The Weakest Link: Changing Consumers’ Cybersecurity Behaviors
- Javelin Report
- Date: May 12, 2021
- Author(s): Tracy Kitten, Alexander Franks
- Research Topic(s): Cybersecurity, Fraud & Security
Cybersecurity awareness training and education have finally reached a tipping point and have proved, over the long haul, to be successful. Anti-phishing campaigns have taken time to resonate, but the success of phishing campaigns has declined as...
Exposing the Risks of Remote Deposit Capture
- Javelin Report
- Date: April 14, 2021
- Author(s): Suzanne Sando, John Buzzard
- Research Topic(s): Fraud & Security, Fraud Management
With the passage of the Check Clearing for the 21st Century Act (Check 21), enacted in 2003 , financial institutions began accepting electronic check images from depositing consumers, and there was no looking back. Remote deposit capture (RDC) t...