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Fraud & Security
Javelin explores and analyzes how financial institutions can get ahead of criminals using technology, training and education. Our insights guide financial institutions to devise effective strategies to safeguard their data, systems and customers through two specialized practices – Fraud Management and Cybersecurity.
Mitigate Security Threats and Keep Accounts and Identities Safe
Criminals’ tactics are always changing. So is the technology that can help head them off. Javelin’s analysis can help keep financial institutions—and thus their customers—a step ahead. Further, Javelin can help you position your customers as partners in protecting their own information from would-be thieves.
Recent Fraud and Security Research
Reports
Identity Fraud: Susceptibility is not Specific to Age
- Whitepaper
- Date: October 7, 2021
- Author(s): John Buzzard
- Research Topic(s): Fraud & Security, Fraud Management
This report explores the risk that identity fraud scams have on U.S. adults aged 50+. As criminals pursue multiple targets in their quest to steal personally identifiable information, there is a complete lack of regard for the person who loses...
Fraud-Prevention Education: A Positive Customer Experience
- Whitepaper
- Date: October 5, 2021
- Author(s): Tracy Kitten
- Research Topic(s): Fraud Management, Fraud & Security
This report, sponsored by Iris Global Identity & Cyber Protection, powered by Generali, explores the impact identity fraud has on the customer experience, highlighting how and why customer education about fraud prevention and a well-defined id...
Giving Consumers Control and Enhancing Fraud Prevention
- Whitepaper
- Date: October 5, 2021
- Author(s): Tracy Kitten
- Research Topic(s): Fraud Management, Fraud & Security
This report, sponsored by Experian®, explores how the COVID-19 pandemic accelerated consumers’ use of digital channels, which in turn has presented increased fraud risks. This has necessitated the need for financial institutions to implement str...
A Zero-Day Mission to Reduce Account-Based Fraud
- Whitepaper
- Date: October 1, 2021
- Author(s): John Buzzard
- Research Topic(s): Fraud & Security, Fraud Management
This report, sponsored by Neustar, explores how advanced authentication practices can help financial services providers differentiate between threat actors and legitimate accountholders without compromising the legitimate client’s access to acco...
Reducing Attrition Through Fraud Resolution
- Complimentary Webinar
- Date: September, 2021
- Author(s): John Buzzard
- Research Topic(s): Fraud & Security, Fraud Management
Join Javelin to hear how these scams can impact your clients’ loyalty and how to implement the right processes to alleviate the burden from your cardholders.
Merchant Chargebacks: Building Brand Value By Optimizing Efficiencies
- Whitepaper
- Date: August 25, 2021
- Author(s): John Buzzard
- Research Topic(s): Fraud Management, Fraud & Security
This report, sponsored by Accertify, discusses how lagging dispute resolution processes or chargebacks can be improved with clearer strategy that enhances service and brand recognition.
Why Scams Are a Growing Threat to Financial Institutions
- Javelin Report
- Date: August 19, 2021
- Author(s): John Buzzard
- Research Topic(s): Fraud & Security, Fraud Management
Criminals have doubled down on scams and are reaping massive profits. As consumers deal with the blows of losing money to criminals, they often look toward their primary financial institutions for restitution, which often comes with a tremendous...
Exposing the Risks of Remote Deposit Capture
- Advisory Webinar: Client Login Required
- Date: September, 2021
- Author(s): John Buzzard , Suzanne Sando
- Research Topic(s): Fraud & Security, Fraud Management
Join John Buzzard, Lead Analyst of Fraud & Security, and Suzanne Sando, Sr. Analyst of Fraud & Security, of Javelin Strategy & Research as they discuss how criminals are exploiting remove deposit capture technology.
The Ethics of Behavioral Biometrics
- Advisory Webinar: Client Login Required
- Date: August, 2021
- Author(s): Tracy Kitten, Alexander Franks
- Research Topic(s): Cybersecurity, Fraud & Security
Join Tracy Kitten, Director of Fraud & Security, and Alexander Franks, Analyst of Fraud & Security, of Javelin Strategy & Research as they discuss why behavioral biometrics is such a critical authentication tool.
Reducing Attrition through Fraud Resolution
- Whitepaper
- Date: August 12, 2021
- Author(s): Suzanne Sando
- Research Topic(s): Fraud & Security, Fraud Management
This report, sponsored by FIS, explores how resolution impacts the client experience for consumers who have been victims of identity fraud. This report is derived from the 2021 Identity Fraud Study: Shifting Angles, published by Javelin Strategy...