Protect Customer Identities and Reduce Security Risk
Financial institutions face a growing range of fraud and cybersecurity threats, from account takeover and identity fraud to scams and data breaches. Javelin helps organizations identify emerging risks, evaluate evolving attack methods, and develop strategies to protect customer accounts, identities, and data. Our research also provides guidance on fraud prevention, cybersecurity best practices, customer education, and building trust in an increasingly complex threat landscape.
Recent Fraud Management and Cybersecurity Research
Reports
2016 Identity Fraud: Fraud Hits an Inflection Point
On its face, fraud in 2015 appears not to have changed substantially. The total number of victims remained steady at 13.1 million, and the total fraud amount fell slightly to $15 billion. However, that stability masks major changes in fraud in t...
10th Annual Credit Card Issuer Identity Safety Scorecard
Javelin’s 10th Annual Credit Card Issuers’ Identity Safety Scorecard analyzes the customer-facing security features of 20 of the nation’s top credit card issuers – providing timely and actionable benchmarking tailored to current and impending fr...
Announcing Javelin’s 2016 Consumer Identity Safety Leaders
Javelin’s 2016 Consumer Identity Safety Leaders is the definitive view of the companies providing identity safety features to mitigate fraud risks for customers. Javelin evaluated the top 20 U.S. credit card issuers. We specifically examin...
2016 Trends in Banking and Payments
The financial services market has seen considerable disruption and changing customer expectations in the past year. Javelin has been tracking trends. Our analyst team has considered all of the potential trends that will shape and drive opp...
The Evolution of Tokenization in a Mobile Payments Environment
The introduction of mobile payments catalyzed renewed interest in tokenization as a means of protecting payment information, but many stakeholders vie for control over how this solution will be implemented. This report covers the differences bet...
Bank Switching: Combating ‘Silent Churn’ to Maximize Primary FI Status
This report examines the effect of digital banking on the primary FI relationship, explores three types of factors that impact bank choice, and provides strategies for FIs to upgrade digital capabilities to maximize the value of primary status.&...
Managing the Challenge of Merchant Chargebacks
This whitepaper, sponsored by Accertify, looks at how chargebacks impose both direct and indirect costs on merchants by diverting crucial resources to managing disputes, gathering documentation, and coordinating with multiple networks and acquir...
U.S. EMV-ification: The Growing Case for Contactless Cards
This report provides a snapshot of the state of EMV today and forecasts the timeline for EMV ubiquity, as well as the anticipated rise in contactless EMV cards as issuers realize the opportunity for reclaiming top-of-wallet status with a faster ...
Future Proofing Card Authorization
This report will analyze the prevalence of false-positive declines in the U.S., discuss the impact of such declines, and explore solutions — particularly EMV and mobile — that can help improve authorization analytics.
Overcoming False Positives: Saving the Sale and the Customer Relationship
This whitepaper, sponsored by Riskified, analyzes the prevalence of false-positive declines in the U.S., explores key consumer segments disproportionately affected by incorrect declines, and presents best-practice solutions for merchants.