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Fraud & Security
Javelin explores and analyzes how financial institutions can get ahead of criminals using technology, training and education. Our insights guide financial institutions to devise effective strategies to safeguard their data, systems and customers through two specialized practices – Fraud Management and Cybersecurity.
Mitigate Security Threats and Keep Accounts and Identities Safe
Criminals’ tactics are always changing. So is the technology that can help head them off. Javelin’s analysis can help keep financial institutions—and thus their customers—a step ahead. Further, Javelin can help you position your customers as partners in protecting their own information from would-be thieves.
Recent Fraud and Security Research
Reports
2015 Identity Protection Services Scorecard — Direct-to-Consumer Market
- Javelin Report
- Date: April 15, 2015
- Author(s): Test Test
- Research Topic(s): Fraud & Security, Fraud Management, Tech & Infrastructure
Javelin’s eighth annual Identity Protection Services Scorecard examines the issues affecting consumer adoption of ID protection services and how providers can distinguish themselves in a market crowded with providers offering core services at no...
Push Notifications Change the Game for Financial Alerts
- Javelin Report
- Date: April 10, 2015
- Author(s): Mark Schwanhausser
- Research Topic(s): Digital Strategy & Experience, Mobile & Online Banking, Fraud Management, Digital Banking, Fraud & Security
This report explores where push notifications fit into the overall financial alerts landscape. The report includes a five year forecast of alerts, and a comparison of mobile banking apps from Bank of America, Chase, U.S. Bank, Wells Fargo, and a...
Trust, Technology, and the U.S. Consumer
- Javelin Report
- Date: March 20, 2015
- Author(s): Mary Monahan
- Research Topic(s): Mobile & Online Banking, Fraud Management, Digital Strategy & Experience, Tech & Infrastructure, Digital Banking, Fraud & Security
During the current technology cycle, consumer trust in the Gang of Five — Amazon, Apple, Google, PayPal, and Facebook — continues to rise- while trust in banks and payment networks is decreasing. This report explains how financial institutions c...
Top Trends for Digital Financial Services in 2015
- Whitepaper
- Date: March 11, 2015
- Author(s): Test Test, Mary Monahan, Mark Schwanhausser
- Research Topic(s): Mobile & Online Banking, Fraud Management, Digital Strategy & Experience, Tech & Infrastructure, Digital Banking, Fraud & Security
Retail banking and payments have seen consolidation in the industry as financial institutions are growing their digital offerings to meet customers’ needs and improve their profitability. Javelin’s practice leaders have identified fi...
2015 Identity Fraud: Protecting Vulnerable Populations
- Javelin Report
- Date: March 2, 2015
- Author(s): Test Test
- Research Topic(s): Fraud & Security, Fraud Management
In 2014, 12.7 million consumers experienced identity fraud – a decline of 3% from the near record high of 13.1 million in 2013. A series of extraordinary responses to high-profile data breaches contributed heavily to this decline. In addition to...
In Search of a Better Password Policy
- Javelin Report
- Date: December 4, 2014
- Author(s): Test Test
- Research Topic(s): Fraud Management, Fraud & Security
This report examines the security threats and vulnerabilities specific to passwords and gives recommendations on what financial institutions can do to improve the security of customer accounts.
Fixing CNP Fraud: Solutions for a Pre- and Post-EMV U.S. Market
- Javelin Report
- Date: October 23, 2014
- Author(s): Nick Holland, Test Test
- Research Topic(s): Fraud & Security, Fraud Management, Tech & Infrastructure
Javelin has forecasted what a post-EMV U.S. market will comprise. CNP fraud will unquestionably be a major concern for banks, issuers, and merchants. The solutions they deploy will need to prevent fraud while at the same time limiting friction d...
2014 Identity Safety in Banking Scorecard: Finding a Balanced Approach as Fraud Diversifies
- Javelin Report
- Date: October 1, 2014
- Author(s): Test Test
- Research Topic(s): Digital Banking, Digital Strategy & Experience, Fraud & Security, Fraud Management, Mobile & Online Banking
This year’s scorecard examines the state of the current threat environment following several years of massive data breaches, as well as provides insight into which fraud solutions are best adapted to mitigating current threats.
Smartphones, Tablets, and Fraud: When Apathy Meets Security
- Whitepaper
- Date: September 11, 2014
- Author(s): Test Test
- Research Topic(s): Mobile & Online Banking, Fraud Management, Digital Strategy & Experience, Digital Banking, Fraud & Security
This whitepaper, sponsored by Nok Nok Labs, investigates how the rise in mobile device usage puts personal identifiable information at risk. Activities such as financial transactions and shopping, mixed with a general state of a...
The Consumer Data Insecurity Report
- Whitepaper
- Date: June 30, 2014
- Author(s): Test Test
- Research Topic(s): Fraud Management, Fraud & Security
This white paper explores the attitudes, experiences, and perceptions of fraud victims in four metropolitan areas: Chicago, Los Angeles, Miami, and Minneapolis. The Consumer Data Insecurity Report--sponsored by National Consumers League.