Protect Customer Identities and Reduce Security Risk
Financial institutions face a growing range of fraud and cybersecurity threats, from account takeover and identity fraud to scams and data breaches. Javelin helps organizations identify emerging risks, evaluate evolving attack methods, and develop strategies to protect customer accounts, identities, and data. Our research also provides guidance on fraud prevention, cybersecurity best practices, customer education, and building trust in an increasingly complex threat landscape.
Recent Fraud Management and Cybersecurity Research
Reports
2018 Payments Trends
Over the past few years the payments landscape has experienced evolutionary change in an effort to adapt to growing demands from consumers, businesses, technology, and regulators. As we kick off 2018, Javelin’s Payments team has identified three...
2018 Identity Fraud: Fraud Enters a New Era of Complexity
Javelin’s 2018 Identity Fraud Report provides comprehensive analysis of fraud trends in the context of a changing technological and regulatory environment in order to inform consumers, financial institutions, and businesses on the most effective...
2018 Digital Banking Trends
The financial services market is undergoing significant change to adapt to consumers’ mobile-first expectations. Much immediate effort in 2018 will focus on rolling out the Zelle person-to-person (P2P) network that some envision as the backbone ...
2017 Identity Protection Service Providers Scorecard: Securing the Identities of Digital Consumers
The digital habits of customers will continue to shift their behavior away from brick-and-mortar stores and branches. But the trend creates as much risk for customers as it does convenience. In the same way loan officers no longer have to physic...
Securing Payments and Earning Trust in a Mobile Financial World
This whitepaper, sponsored by CA Technologies, examines how the introduction and subsequent adoption of mobile payments has challenged the ability of financial institutions and credit card issuers to provide security and engender trust among con...
Digital Identity as a Bank-Delivered Service
At a time when interconnected devices and software are becoming ubiquitous, FIs that choose to help extend their customer’s digital identities beyond the bank could stand to become the cornerstone of their digital worlds. And, in the process, FI...
Impact Note: GDPR
On May 25, 2018, when the European Union’s landmark General Data Protection Regulation (GDPR) is scheduled to take effect, few, if any, financial institutions will be confident they’re in full compliance, here or abroad. The sweeping mandate — c...
2017 Identity Proofing Platform Scorecard
In this report, Javelin examines how FIs can best manage identity proofing across different key use cases and provides a guide for selecting the most effective identity proofing platform based on functionality, innovation, and the ability to tai...
2017 Account Safety in Banking Scorecard
Javelin’s 2017 Account Safety in Banking Scorecard analyzes the customer-facing security measures of 28 of the largest depository financial institutions in the US. Scorecard performance highlights many areas where financial institutions must foc...
2017 Data Breach Fraud Impact Report: Going Undercover and Recovering Data
In 2016, FIs were more vigilant about notifying their customers of fraud than ever before. That is the result of several contributing factors, not the least of which are new processes and increasing use of better technology. One of the most oft-...