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Fraud & Security
Javelin explores and analyzes how financial institutions can get ahead of criminals using technology, training and education. Our insights guide financial institutions to devise effective strategies to safeguard their data, systems and customers through two specialized practices – Fraud Management and Cybersecurity.
Mitigate Security Threats and Keep Accounts and Identities Safe
Criminals’ tactics are always changing. So is the technology that can help head them off. Javelin’s analysis can help keep financial institutions—and thus their customers—a step ahead. Further, Javelin can help you position your customers as partners in protecting their own information from would-be thieves.
Recent Fraud and Security Research
Reports
Bank Switching: Combating ‘Silent Churn’ to Maximize Primary FI Status
- Javelin Report
- Date: November 26, 2015
- Author(s): Ian Benton
- Research Topic(s): Fraud Management, Mobile & Online Banking, Digital Strategy & Experience, Tech & Infrastructure, Digital Banking, Fraud & Security
This report examines the effect of digital banking on the primary FI relationship, explores three types of factors that impact bank choice, and provides strategies for FIs to upgrade digital capabilities to maximize the value of primary status.&...
Managing the Challenge of Merchant Chargebacks
- Whitepaper
- Date: November 4, 2015
- Author(s): Test Test, Kyle Marchini
- Research Topic(s): Fraud Management, Fraud & Security
This whitepaper, sponsored by Accertify, looks at how chargebacks impose both direct and indirect costs on merchants by diverting crucial resources to managing disputes, gathering documentation, and coordinating with multiple networks and acquir...
U.S. EMV-ification: The Growing Case for Contactless Cards
- Javelin Report
- Date: October 22, 2015
- Author(s): Test Test
- Research Topic(s): Tech & Infrastructure, Fraud Management, Fraud & Security
This report provides a snapshot of the state of EMV today and forecasts the timeline for EMV ubiquity, as well as the anticipated rise in contactless EMV cards as issuers realize the opportunity for reclaiming top-of-wallet status with a faster ...
Future Proofing Card Authorization
- Javelin Report
- Date: October 20, 2015
- Author(s): Test Test
- Research Topic(s): Fraud Management, Tech & Infrastructure, Fraud & Security
This report will analyze the prevalence of false-positive declines in the U.S., discuss the impact of such declines, and explore solutions — particularly EMV and mobile — that can help improve authorization analytics.
Overcoming False Positives: Saving the Sale and the Customer Relationship
- Whitepaper
- Date: September 21, 2015
- Author(s): Test Test, Kyle Marchini, Aleia Van Dyke
- Research Topic(s): Fraud Management, Tech & Infrastructure, Fraud & Security
This whitepaper, sponsored by Riskified, analyzes the prevalence of false-positive declines in the U.S., explores key consumer segments disproportionately affected by incorrect declines, and presents best-practice solutions for merchants.
SMB Payments Fraud Report: Preserving Relationships by Securing Accounts and Managing Mobile
- Javelin Report
- Date: September 9, 2015
- Author(s): Test Test
- Research Topic(s): Small Business, Fraud Management, Digital Banking, Fraud & Security
This new report, the SMB Payments Fraud Report: Preserving Relationships by Securing Accounts and Managing Mobile, not only expands on what we have undertaken in Commercial Payments, but also upon years of custom research experience in areas suc...
Strengthening Security Engagement with Gamification
- Javelin Report
- Date: July 30, 2015
- Author(s): Test Test
- Research Topic(s): Fraud Management, Cybersecurity, Fraud & Security
Despite high levels of concern about fraud, consumers are slow to adopt security best practices. Gamification, the incorporation of game design elements into non-game applications, can help to build consumer ability and motivate them to take adv...
2015 Identity Protection Services: Business-to-Business Market
- Javelin Report
- Date: July 13, 2015
- Author(s): Test Test
- Research Topic(s): Fraud Management, Fraud & Security
This report examines the partner and reseller portion of the identity protection market. It includes an analysis of consumer behavior and attitudes toward these subscriptions, the relationship between identity protection and data breaches, and t...
State of EMV Cardholders: Opportunities to Capitalize on the Halo Effect
- Javelin Report
- Date: June 12, 2015
- Author(s): Nick Holland
- Research Topic(s): Fraud & Security, Fraud Management, Tech & Infrastructure
This report assesses not just the degree of EMV card penetration among major financial institutions (FIs) in the U.S., but also the degree of cardholder awareness, education, and methods of education relating to EMV. The report also looks at the...
2015 Data Breach Fraud Impact Report
- Javelin Report
- Date: June 4, 2015
- Author(s): Test Test
- Research Topic(s): Fraud Management, Cybersecurity, Fraud & Security
This year Javelin included our first forecast of the relationship between data breaches and fraud. As data breaches account for a growing portion of fraud, demand for different types of credentials and identifiers will move in lockstep with chan...