Protect Customer Identities and Reduce Security Risk
Financial institutions face a growing range of fraud and cybersecurity threats, from account takeover and identity fraud to scams and data breaches. Javelin helps organizations identify emerging risks, evaluate evolving attack methods, and develop strategies to protect customer accounts, identities, and data. Our research also provides guidance on fraud prevention, cybersecurity best practices, customer education, and building trust in an increasingly complex threat landscape.
Recent Fraud Management and Cybersecurity Research
Reports
The Fraud Trap: Optimizing Digital Payment Controls From Day One
This original report, sponsored by ACI, examines how the recent evolution of payments has influenced the choices that institutions make when managing for fraud, the implications of those choices, and opportunities to more effectively get ahead...
Uber’s Extortion Incident: Avoiding Future Missteps and Misunderstandings
In late November 2017, Uber announced a previously undisclosed theft of data affecting roughly 57 million riders and drivers that had taken place roughly a year earlier. The ride-sharing startup said it had arranged $100,000 payment a year earli...
Bug Bounties: Overcoming Fears, Finding Solutions
This report examines the interest, trust, and doubts FIs have in bug bounty programs (initiatives that incentive vulnerability disclosure) and, more generally, vulnerability disclosure.
2018 Child Identity Fraud Study
This original report, sponsored by Identity Guard, examines the risks that child identity fraud poses to minors and their guardians along with the most effective steps that guardians can take to mitigate those risks.
From Application to Transaction: Card Fraud Trends, Threats, and Tactics
This original report, sponsored by FIS, examines how payment card fraud is manifesting at the application stage and during transactions, and identifies the opportunities for financial institutions and other card issuers to preserve relationships...
2018 Identity Protection Service Market Report: Building Engagement to Deepen Customer Relationships
Even as identify fraud reaches new highs in the US, the identity protection market is facing new struggles in satisfying users. Between 2015 and 2017, the IDPS industry shrank by $500 million in revenue, to total $3.7 billion in 2017. This point...
The Role of Applicant Behavior in Identity Proofing
This original report, sponsored by BioCatch, explores the role that applicant behavior plays in assessing digital-channel identity risk within financial services.
After SMS One-Time Passwords: Meeting the Authentication Needs of Banks and Their Customers
This original report, sponsored by Boloro, examines the use and degradation of SMS one-time passwords, along with the qualities that made it so pervasive, and charts a path forward for institutions in search of a viable replacement.
Symantec Deprecation: Trust Beyond the Browser Lock
As foot traffic to branches dwindles and online financial services expands, there is no more important function for bankers to consider than the means by which customers securely access their online and mobile banking pages. Concurrently, big ch...
2018 Digital Lending Trends
While most areas in retail banking have embraced the power of going digital, lending has been a clear laggard. It is only over the last few years that lending has truly embraced the digital revolution. Spurred by threats from alternative p...