Protect Customer Identities and Reduce Security Risk
Financial institutions face a growing range of fraud and cybersecurity threats, from account takeover and identity fraud to scams and data breaches. Javelin helps organizations identify emerging risks, evaluate evolving attack methods, and develop strategies to protect customer accounts, identities, and data. Our research also provides guidance on fraud prevention, cybersecurity best practices, customer education, and building trust in an increasingly complex threat landscape.
Recent Fraud Management and Cybersecurity Research
Reports
2018 Child Identity Fraud Study
This original report, sponsored by Identity Guard, examines the risks that child identity fraud poses to minors and their guardians along with the most effective steps that guardians can take to mitigate those risks.
From Application to Transaction: Card Fraud Trends, Threats, and Tactics
This original report, sponsored by FIS, examines how payment card fraud is manifesting at the application stage and during transactions, and identifies the opportunities for financial institutions and other card issuers to preserve relationships...
2018 Identity Protection Service Market Report: Building Engagement to Deepen Customer Relationships
Even as identify fraud reaches new highs in the US, the identity protection market is facing new struggles in satisfying users. Between 2015 and 2017, the IDPS industry shrank by $500 million in revenue, to total $3.7 billion in 2017. This point...
The Role of Applicant Behavior in Identity Proofing
This original report, sponsored by BioCatch, explores the role that applicant behavior plays in assessing digital-channel identity risk within financial services.
After SMS One-Time Passwords: Meeting the Authentication Needs of Banks and Their Customers
This original report, sponsored by Boloro, examines the use and degradation of SMS one-time passwords, along with the qualities that made it so pervasive, and charts a path forward for institutions in search of a viable replacement.
Symantec Deprecation: Trust Beyond the Browser Lock
As foot traffic to branches dwindles and online financial services expands, there is no more important function for bankers to consider than the means by which customers securely access their online and mobile banking pages. Concurrently, big ch...
2018 Digital Lending Trends
While most areas in retail banking have embraced the power of going digital, lending has been a clear laggard. It is only over the last few years that lending has truly embraced the digital revolution. Spurred by threats from alternative p...
2018 Cryptocurrency Wallet Safety Scorecard
This Javelin scorecard report evaluates the customer-facing fraud mitigation features of major cryptocurrency wallets against the fraud threats facing cryptocurrency investors.
2018 Fraud & Security Trends
With every new headline it becomes increasingly obvious that cybercrime is on the rise. Motivated by the growing use of digital banking and payments, criminals are targeting institutions’ websites, consumers’ digital devices and non-bank a...
2018 Small Business Digital Banking & Payments Trends
Development in digital banking and payments services for small businesses has lagged significantly behind consumer and commercial banking, leaving many business owners and operators managing their finances and paying suppliers on platforms that ...