Protect Customer Identities and Reduce Security Risk
Financial institutions face a growing range of fraud and cybersecurity threats, from account takeover and identity fraud to scams and data breaches. Javelin helps organizations identify emerging risks, evaluate evolving attack methods, and develop strategies to protect customer accounts, identities, and data. Our research also provides guidance on fraud prevention, cybersecurity best practices, customer education, and building trust in an increasingly complex threat landscape.
Recent Fraud Management and Cybersecurity Research
Reports
Financial Alerts Forecast 2013: Security + Personal Finance = ROI
The march of technology has made banking transactions and customer service interaction increasingly digital and distant, but there is no turning back the clock to a time when banking was primarily a face-to-face experience. Instead, the industry...
Payment Card Data Security Report: Combating Breaches, Perfecting EMV, and Safeguarding Mobile Payments
Data breaches, EMV, and mobile payments are key issues affecting the security of payment card data, and managing each will require overcoming formidable challenges. Criminals are seizing on lax data security to compromise card data at an a...
2013 Identity Protection Services Scorecard: Adjusting Product Offerings to Counter High Customer Turnover
Javelin’s seventh annual Identity Protection Services Scorecard examines the issues affecting consumer adoption of IDPS services and the means by which service providers can maximize their share of an increasingly consolidated market. The dynami...
Online And Mobile Retail Payments Authentication: Preventing Fraud in the Age of Data Breaches and Malware
In 2012, online retail payments reached 7.4% ($318 billion) of all retail transactions. The thriving online market is an increasing target for fraudsters, particularly with EMV, or “Chip and PIN,” expected to significantly curtail card fraud at ...
2013 Data Breach Fraud Impact Report: Mitigating a Rapidly Emerging Driver of Fraud
Contemporary research on the financial impact of data breach events has focused on costs to businesses and institutions, but largely ignored their effect on the consumers whose personally identifiable information (PII) is compromised. This repor...
2013 Banking Identity Safety Scorecard: Changing Tactics in the Face of Growing Account Takeover and New Account Fraud
In 2012, account takeover and new-account fraud each rose by approximately 50% over the previous year. These two fraud types impact consumers most severely, and they are historically more difficult for FIs to prevent and detect than any other ma...
2013 Identity Fraud Report: Data Breaches Becoming a Treasure Trove for Fraudsters
Identity fraud incidence increased in 2012 for the second consecutive year, affecting 5.26% of U.S. adults. This increase was driven by dramatic jumps in the two most severe fraud types, new account fraud (NAF) and account takeover fraud (ATF). ...