Protect Customer Identities and Reduce Security Risk
Financial institutions face a growing range of fraud and cybersecurity threats, from account takeover and identity fraud to scams and data breaches. Javelin helps organizations identify emerging risks, evaluate evolving attack methods, and develop strategies to protect customer accounts, identities, and data. Our research also provides guidance on fraud prevention, cybersecurity best practices, customer education, and building trust in an increasingly complex threat landscape.
Recent Fraud Management and Cybersecurity Research
Reports
SMB Payments Fraud Report: Preserving Relationships by Securing Accounts and Managing Mobile
This new report, the SMB Payments Fraud Report: Preserving Relationships by Securing Accounts and Managing Mobile, not only expands on what we have undertaken in Commercial Payments, but also upon years of custom research experience in areas suc...
Strengthening Security Engagement with Gamification
Despite high levels of concern about fraud, consumers are slow to adopt security best practices. Gamification, the incorporation of game design elements into non-game applications, can help to build consumer ability and motivate them to take adv...
2015 Identity Protection Services: Business-to-Business Market
This report examines the partner and reseller portion of the identity protection market. It includes an analysis of consumer behavior and attitudes toward these subscriptions, the relationship between identity protection and data breaches, and t...
State of EMV Cardholders: Opportunities to Capitalize on the Halo Effect
This report assesses not just the degree of EMV card penetration among major financial institutions (FIs) in the U.S., but also the degree of cardholder awareness, education, and methods of education relating to EMV. The report also looks at the...
2015 Data Breach Fraud Impact Report
This year Javelin included our first forecast of the relationship between data breaches and fraud. As data breaches account for a growing portion of fraud, demand for different types of credentials and identifiers will move in lockstep with chan...
2015 Identity Protection Services Scorecard — Direct-to-Consumer Market
Javelin’s eighth annual Identity Protection Services Scorecard examines the issues affecting consumer adoption of ID protection services and how providers can distinguish themselves in a market crowded with providers offering core services at no...
Push Notifications Change the Game for Financial Alerts
This report explores where push notifications fit into the overall financial alerts landscape. The report includes a five year forecast of alerts, and a comparison of mobile banking apps from Bank of America, Chase, U.S. Bank, Wells Fargo, and a...
Trust, Technology, and the U.S. Consumer
During the current technology cycle, consumer trust in the Gang of Five — Amazon, Apple, Google, PayPal, and Facebook — continues to rise- while trust in banks and payment networks is decreasing. This report explains how financial institutions c...
Top Trends for Digital Financial Services in 2015
Retail banking and payments have seen consolidation in the industry as financial institutions are growing their digital offerings to meet customers’ needs and improve their profitability. Javelin’s practice leaders have identified fi...
2015 Identity Fraud: Protecting Vulnerable Populations
In 2014, 12.7 million consumers experienced identity fraud – a decline of 3% from the near record high of 13.1 million in 2013. A series of extraordinary responses to high-profile data breaches contributed heavily to this decline. In addition to...