Protect Customer Identities and Reduce Security Risk
Financial institutions face a growing range of fraud and cybersecurity threats, from account takeover and identity fraud to scams and data breaches. Javelin helps organizations identify emerging risks, evaluate evolving attack methods, and develop strategies to protect customer accounts, identities, and data. Our research also provides guidance on fraud prevention, cybersecurity best practices, customer education, and building trust in an increasingly complex threat landscape.
Recent Fraud Management and Cybersecurity Research
Reports
Cyber Trust in Banking: Privacy Path to Maturity
For consumers, privacy is the fundamental determinant of cyber trust. The degree to which financial institutions protect consumer privacy and enhance authentication and identity verification to remove PII from the process also is essential. Jave...
Fraud Resolution: Harnessing the Power of the White Glove
This report, sponsored by PrivacyGuard, explores the immediate and long-term risks associated with identity fraud and account takeover fraud for organizations and consumers and establishes a case for employing a guided, white-glove approach to f...
Employees: The Weakest Link, Even for Security Powerhouses
No company is immune from insider attacks. Employees are the weakest link in the prevention of cybersecurity attacks and are actually the cause of many major cybersecurity incidents. Companies that fail to prevent employee-related cyber incident...
The Emotional Undercurrent of Financial Scams
This report, sponsored by BioCatch, explores the financial and emotional impact of scams on victims of various backgrounds, as well as critical evidence needed for the financial services industry to successfully combat scams.
Future Strategies for Effective Identity Verification that Build, Not Break, Business
Identity verification is an increasingly complex and challenging issue for industries across all sectors, as the prevalence of and access to consumers’ personally identifiable information (PII) is readily available through public social profiles...
How Scam Victims See the World
Join us for this BioCatch-hosted webinar with guest speaker, Suzanne Sando, Senior Analyst of Fraud & Security at Javelin. Together, we'll review the results of an in-depth study of over 500 scam victims.
Ticketmaster Breach Inflates Complexity With Identity Fraud
At a time when account takeover and other identity fraud types are causing significant issues for consumers, the last thing consumers want to hear is that their information was stolen in a data breach. A recent breach affecting Ticketmaster cust...
CrowdStrike Failure Reveals Thin Line Between Cyberattack and ‘Incident’
Called the largest IT outage in history, the defective content update pushed out by cybersecurity firm CrowdStrike on July 19 affected 8.5 million Windows-based devices worldwide, the ripple effects of which are still being felt three days later...
Cyber Lessons for Mobile Banking: Connecting with Consumers, Framing Cyber Awareness
Javelin Strategy & Research sees an increased opportunity for cybersecurity awareness and engagement with consumers within mobile banking, where push notifications and alerts are administered directly through mobile apps and educational material...
Wealth Accounts at Increasing Risk of Scams and Cyber Takeovers
Join Tracy Kitten and Greg O’Gara as they discuss how scams and cyber takeovers are targeting wealth accounts, and steps financial advisors must take to ensure wealth clients and accounts are protected.