Financial scams are seemingly inescapable today and continue to outpace traditional identity fraud, such as account takeover or new account fraud, in both total victims and financial losses. However, what makes them different – and far more devastating to consumers – is the lack of protection for reimbursement as these scams are generally considered “authorized payments."

Hear from guest speaker, Suzanne Sando, senior analyst in Javelin's fraud & security practice and Tyler Thisse, Threat Analyst at BioCatch, about what financial institutions are witnessing on the front lines every day and unique approaches being taken to protect customers.

Topics covered in the webinar include:

  • The total impact of financial scams and who is being targeted (the answer will surprise you!)
  • Market and regulatory changes driving a shift in response tactics
  • How behavioral data is being used to improve scam detection
  • Recommendations for building a customer protection strategy