Protect Customer Identities and Reduce Security Risk
Financial institutions face a growing range of fraud and cybersecurity threats, from account takeover and identity fraud to scams and data breaches. Javelin helps organizations identify emerging risks, evaluate evolving attack methods, and develop strategies to protect customer accounts, identities, and data. Our research also provides guidance on fraud prevention, cybersecurity best practices, customer education, and building trust in an increasingly complex threat landscape.
Recent Fraud Management and Cybersecurity Research
Reports
Account Takeover: Static Authentication Enables Access Without Confirmation
Account takeover (ATO) is surging, and the problem is getting dimensionally worse. Banks that rely on outdated, one-time authentication and static identity verification strategies are unable to combat this problem against criminals employing sop...
Unmasking Scambiguity: Tackling the Scam Threat with Clarity and Confidence
As scams surge in volume and complexity, financial institutions are grappling with a critical challenge: ‘scambiguity’—the lack of clarity in how scams are defined, tracked, and tackled.
Zero Trust Hinges on Cyber Strategy, Not Technology
Compliance will never equate to security, and zero trust will never hinge on technology. Zero trust is built and secured via a solid corporate culture and cybersecurity strategy that is constantly reinforced, supported, and preached. Zero trust ...
Fraud in the Age of Agentic Commerce
Agentic commerce is coming, and so are the fraud opportunities. Consumers, agent services, and merchants must all be prepared for an onslaught of fraud and scams, with cybercriminals looking to take advantage of this new technology. Identity ver...
Fake Deals, Real Trouble: Cyber Risks in Online Marketplaces
Online purchasing continues to flourish, as brick-and-mortar options have dwindled in a post-pandemic economy. Larger e-commerce brands, such as Amazon and eBay, are targeted by cybercriminals to veil malicious sales, which poses increasing risk...
Social Security Administration Anti-Fraud Changes Are an Important Lesson for Financial Institutions
Financial institutions can learn much about what not to do from the recent anti-fraud changes at the Social Security Administration. When making procedural changes that directly affect consumers, organizations must include ample time to prepare ...
Leverage MITRE Frameworks for Effective Cyber Investment
Cyber defense strategies in 2025 will lean more heavily on open-source frameworks like MITRE ATT&CK and MITRE OCCULT as financial institutions align risk to investment prioritization. Cybersecurity oversight and enforcement will grow increasingl...
2025 Identity Fraud Study: Breaking Barriers to Innovation
The Javelin Strategy & Research 2025 Identity Fraud Study provides a comprehensive analysis of fraud trends amid a changing landscape for technology and payments. Its goal is to inform consumers, financial institutions, and businesses about the ...
Battle of the Budget: Prioritizing Scam Classification for Future Cost Savings
In the fight against ever more sophisticated and complex scams, financial institutions are hamstrung in various ways, chiefly by their own priorities: They give a bigger budgetary priority to dealing with regulatory issues, enhancing consumer-fa...
Trump’s Cyber Avalanche and the Impact on U.S. Financial Institutions
For U.S. financial institutions, the twists and turns of the last few weeks around political promises that have quickly resulted in short-term wins for banks should be viewed with extreme caution and skepticism, as new cyber risks will undoubted...