Research

In the United States, the Federal Reserve Bank measures the inflation rate with the consumer price index (CPI), compiled by the Bureau of Labor Statistics. The CPI tracks 200 spending categories, classified into eight groups: food and beverages,...

Mercator Advisory Group’s most recent report examines frictionless transactions and consumers' general aptitude for technology.

Cryptocurrency and blockchain technology have grown in popularity since the inception of Bitcoin in 2009. Starting as a niche commodity among investors, cryptocurrency and its accompanying blockchain technology have developed into various forms ...

In 2022, for the sixth consecutive year, Bank of America was the overall winner in Javelin Strategy & Research’s Mobile Banking Scorecard, a comprehensive analysis of the mobile banking experiences offered by the 20 top U.S. banks. The report me...

Big banks with big budgets stood out in the 2022 Online Banking Scorecard, as leading banks benefited from both innovative upgrades and industry consolidation that eliminated rivals. Bank of America ranked as “Best in Class” over 20 top U.S. fin...

This research report from Mercator Advisory Group reviews the trends in the procure-to-pay spectrum of systems and processes.

In this report, we review the current condition of U.S. credit cards, identify income and expense categories, and suggest where issuers may find opportunities by tuning revenue lines or decreasing expense lines.

Cryptocurrency investment has emerged as a tax-deferred retirement solution, which solves a problem for crypto investors also looking at a long-term investment horizon that expects capital gains. As younger investors—those between the ages of 21...

The funding mechanism consumers use for their person-to-person (P2P) transactions will determine the financial relationship P2P platforms can build with their users. P2P operators must figure out how to make the unprofitable yet popular industry...

This report explores the challenges financial services providers face, not only when it comes to being attacked themselves, but in the counsel and education they offer to business customers and consumers about how to defend themselves against fa...