Research

In 2022, for the sixth consecutive year, Bank of America was the overall winner in Javelin Strategy & Research’s Mobile Banking Scorecard, a comprehensive analysis of the mobile banking experiences offered by the 20 top U.S. banks. The report me...

Big banks with big budgets stood out in the 2022 Online Banking Scorecard, as leading banks benefited from both innovative upgrades and industry consolidation that eliminated rivals. Bank of America ranked as “Best in Class” over 20 top U.S. fin...

This research report from Mercator Advisory Group reviews the trends in the procure-to-pay spectrum of systems and processes.

In this report, we review the current condition of U.S. credit cards, identify income and expense categories, and suggest where issuers may find opportunities by tuning revenue lines or decreasing expense lines.

Cryptocurrency investment has emerged as a tax-deferred retirement solution, which solves a problem for crypto investors also looking at a long-term investment horizon that expects capital gains. As younger investors—those between the ages of 21...

The funding mechanism consumers use for their person-to-person (P2P) transactions will determine the financial relationship P2P platforms can build with their users. P2P operators must figure out how to make the unprofitable yet popular industry...

This report explores the challenges financial services providers face, not only when it comes to being attacked themselves, but in the counsel and education they offer to business customers and consumers about how to defend themselves against fa...

The news earlier this month that the largest HTTPS distributed denial-of-service (DDoS) attack on record was intercepted and mitigated should get the attention of financial institutions. The sheer size and power of the attack, waged by a tiny bo...

A new research report from Mercator Advisory Group looks at the current state of person-to-person (P2P) payments and the shifts that are occurring.

Most decentralized finance (DeFi) discussions focus on the importance of the underlying immutable distributed ledger and the cryptocurrency used as the medium of value exchange. But perhaps the more important component of DeFi solutions is the a...