Protect Customer Identities and Reduce Security Risk
Financial institutions face a growing range of fraud and cybersecurity threats, from account takeover and identity fraud to scams and data breaches. Javelin helps organizations identify emerging risks, evaluate evolving attack methods, and develop strategies to protect customer accounts, identities, and data. Our research also provides guidance on fraud prevention, cybersecurity best practices, customer education, and building trust in an increasingly complex threat landscape.
Recent Fraud Management and Cybersecurity Research
Reports
Genesis of an Identity Fraud Crisis
Join Krista Tedder, Kathy Stokes, Jason Park, and Norm Marraccini to examine the impacts to your customers and business, with a discussion on how to minimize and mitigate risks. As an industry, we will look back on 2020 as the genesis of an iden...
2020 Identity Fraud Study: Genesis of the Identity Fraud Crisis
Javelin’s 2020 Identity Fraud Study provides comprehensive analysis of fraud trends in the context of a changing technological and payments landscape in order to inform consumers, financial institutions, and businesses on the most effective mean...
Securing the FI Contact Center
Join us as we examine the realities in contact centers and why there is urgency in making technology upgrades today and not waiting for tomorrow. The discussion will highlight key findings of the report, Securing the Contact Center, including of...
Pandemic Response: Remote Work Can Tip the Scale of Vulnerability
COVID-19 has triggered an international response that is unprecedented in terms of how enterprises engage during a pandemic. Until recently, such an event was largely a fictional exercise of documenting what might occur and business continuity i...
2020 Javelin Trends
Javelin analysts share insights on what to expect as the banking industry enters the 2020.
Asymmetrical Security Threats of Banking in the Cloud
This original report, sponsored by Booz Allen Hamilton, explores how geopolitical tensions affect financial institutions’ threat landscape, the state of cloud usage in financial services and what financial institutions need to do to pre...
Cybersecurity Implications to California’s Consumer Privacy Act: Why Everyone Needs to be Prepared
This report reviews the existing privacy laws, identifies cybersecurity threats, and helps guide internal discussions on how to evaluate risks.
2019 Identity Protection Service Provider Scorecard
In Javelin’s annual Identity Protection Service Provider Scorecard, we evaluate the fraud-mitigation features of 14 of the leading direct-to-consumer services.
Protecting Digital Innovation: Emerging Fraud and Attack Vectors
This original report, sponsored by Kount, provides insights and education to retailers and merchants to demonstrate how digital transformation also brings about more complex fraud scenarios. While improving the user experience, it is cr...
Securing the Contact Center
Walk through a contact center and you will hear violations of security and privacy in the name of servicing the consumer. As we collected information on location at multiple contact centers, it was readily apparent that contact center security n...