Protect Customer Identities and Reduce Security Risk
Financial institutions face a growing range of fraud and cybersecurity threats, from account takeover and identity fraud to scams and data breaches. Javelin helps organizations identify emerging risks, evaluate evolving attack methods, and develop strategies to protect customer accounts, identities, and data. Our research also provides guidance on fraud prevention, cybersecurity best practices, customer education, and building trust in an increasingly complex threat landscape.
Recent Fraud Management and Cybersecurity Research
Reports
Giving Consumers Control and Enhancing Fraud Prevention
This report, sponsored by Experian®, explores how the COVID-19 pandemic accelerated consumers’ use of digital channels, which in turn has presented increased fraud risks. This has necessitated the need for financial institutions to implement str...
A Zero-Day Mission to Reduce Account-Based Fraud
This report, sponsored by Neustar, explores how advanced authentication practices can help financial services providers differentiate between threat actors and legitimate accountholders without compromising the legitimate client’s access to acco...
Reducing Attrition Through Fraud Resolution
Join Javelin to hear how these scams can impact your clients’ loyalty and how to implement the right processes to alleviate the burden from your cardholders.
Merchant Chargebacks: Building Brand Value By Optimizing Efficiencies
This report, sponsored by Accertify, discusses how lagging dispute resolution processes or chargebacks can be improved with clearer strategy that enhances service and brand recognition.
Why Scams Are a Growing Threat to Financial Institutions
Criminals have doubled down on scams and are reaping massive profits. As consumers deal with the blows of losing money to criminals, they often look toward their primary financial institutions for restitution, which often comes with a tremendous...
Exposing the Risks of Remote Deposit Capture
Join John Buzzard, Lead Analyst of Fraud & Security, and Suzanne Sando, Sr. Analyst of Fraud & Security, of Javelin Strategy & Research as they discuss how criminals are exploiting remove deposit capture technology.
The Ethics of Behavioral Biometrics
Join Tracy Kitten, Director of Fraud & Security, and Alexander Franks, Analyst of Fraud & Security, of Javelin Strategy & Research as they discuss why behavioral biometrics is such a critical authentication tool.
Reducing Attrition through Fraud Resolution
This report, sponsored by FIS, explores how resolution impacts the client experience for consumers who have been victims of identity fraud. This report is derived from the 2021 Identity Fraud Study: Shifting Angles, published by Javelin Strategy...
Taking Advantage of Generational Nuances within Cyber and Privacy
Cybersecurity for financial institutions has never been more critical. Emerging attack methods and vectors, coupled with a nearly overnight shift to widespread digital transaction adoption among consumers, has put everyone at heightened risk. Th...
Consumer Preference Drives Shift in Authentication
This report, sponsored by Mitek Systems, explores shifting consumer preference in authentication methods and what financial services can do to both instill consumer confidence and maintain continuous authentication across the account and transac...