Protect Customer Identities and Reduce Security Risk
Financial institutions face a growing range of fraud and cybersecurity threats, from account takeover and identity fraud to scams and data breaches. Javelin helps organizations identify emerging risks, evaluate evolving attack methods, and develop strategies to protect customer accounts, identities, and data. Our research also provides guidance on fraud prevention, cybersecurity best practices, customer education, and building trust in an increasingly complex threat landscape.
Recent Fraud Management and Cybersecurity Research
Reports
Securing Business Communication Channels
Phishing attacks and business email compromise continue to be major threats to the security of financial services firms. Between insufficient employee cybersecurity training and lacking technology and communications policies, organizations shoul...
Reducing the Attack Surface in an Expanding Digital World
All businesses today are at greater risk of attack because their surfaces of access-points, endpoints and digital channels have greatly increased, as the COVID-19 pandemic expanded the remote workforce and the use of digital channels. More relia...
2022 Cybersecurity Trends & Predictions
The trends in cybersecurity in the coming year will be marked by shifts in focus. Ransomware, long directed mainly at businesses, will increasingly afflict everyday consumers, many of whom are ripe targets for criminals. At the financial institu...
Three Priorities for Countering Fraud Against Small Businesses
The prevention and mitigation of fraud is a bottom-line concern for banks. For the owners of small businesses among their customers, fraud can be devastating to the enterprise and to the banking relationship. The best line of defense against fra...
The Balancing Act: Solving for Frictionless Experiences
This report will delve into whether a completely frictionless experience is necessary to meet the average consumer’s expectations for security and smoother transactions. As providers of financial services define the parameters of their clients’ ...
2022 Financial Fraud Trends & Predictions
Fraud detection has made rapid improvements in a short period. In the year ahead, look for the charge toward global identity trust to make big advancements even as society deals with problems that seem more reflective of modern times, such as su...
Child Identity Fraud: A Web of Deception and Loss
Child identity fraud costs U.S. families nearly $1 billion annually. It affects one out of every 50 children and takes parents and guardians a tremendous amount of time to resolve. Although child ID theft and fraud are not new, the topic has tak...
A Roadmap to Best-In-Class Authentication
This report, sponsored by Visa, explores the path from simple authentication to best-in-class authentication. The ultimate goal is to provide Visa’s e-commerce partners with the best path to minimize friction to preserve the customer experience...
Identity Fraud: Susceptibility is not Specific to Age
This report explores the risk that identity fraud scams have on U.S. adults aged 50+. As criminals pursue multiple targets in their quest to steal personally identifiable information, there is a complete lack of regard for the person who ...
Fraud-Prevention Education: A Positive Customer Experience
This report, sponsored by Iris Global Identity & Cyber Protection, powered by Generali, explores the impact identity fraud has on the customer experience, highlighting how and why customer education about fraud prevention and a well-defined id...