Research

Consumers are unable to escape the increasing surge of robocalls, scam texts and phishing emails that were heightened by the pandemic and continue on an upward trend. But communication-based fraud is about more than just causing aggravation for ...

Financial services companies are increasingly faced with data overload, and the problem is only getting worse, as increasing amounts of sensitive consumer and corporate data reside on multiple servers and applications across enterprises. Unfortu...

Banks face some tough sledding in the decade ahead if they don’t overhaul their business digital banking strategy. Rising non-bank companies are encroaching on the territory of traditional banking and payments services for small businesses, to t...

New report from Mercator Advisory Group provides an in-depth analysis of consumer preferences for debit transactions across demographics and use cases.

Banks are missing the mark with sole proprietors, gig workers, and freelancers who have particular business banking needs that aren’t being met by the more comprehensive solutions favored by larger businesses. By aiming “tweener” products at the...

Mastercard and Visa are set to raise merchant fees on card transactions next month, but businesses, already struggling with tight margins as the pandemic continues, are in no mood to accept the fee increases without a fight. Learn why Mastercard...

New research from Mercator Advisory Group explores increasingly sophisticated trends in commercial payments fraud and provides fraud prevention strategies.

Mobile and online channels are no longer just complementary players in banks’ sales success. Now, they are essential to bringing in and onboarding new customers. Eight in 10 successful checking account applicants at least touched online or mobil...

Adversaries intercept and store encrypted data today for decryption in 5 to 10 years using quantum computers. To gain first-mover advantage, banks need the people and skills that can solve business problems using quantum computing.

Employees who access company systems from personal laptops, smartphones, and tablets put their firms’ and consumers’ intellectual property and sensitive information in danger. And the risks keep growing, not only from traditional phishing and fr...