Consumers Embrace Alternative Payments While Keeping Cards Front and Center

Consumers Embrace Alternative Payments While Keeping Cards Front and Center

Traditional payment cards remain the foundation of consumer spending, while digital payment solutions are reshaping how younger generations choose to pay across in-store and online channels. This report reveals the latest payment method adoption...
The Shift to Tech Companies Continues, but Banks Still Hold the Advantage

The Shift to Tech Companies Continues, but Banks Still Hold the Advantage

Fintechs and tech giants have become deeply embedded in the operations of small businesses, capturing incoming and outgoing payments, lending and more, and steadily pulling engagement away from traditional financial institutions. Yet the signal ...
Better Bank Switching: 3 Digital Priorities on the Path to Primacy

Better Bank Switching: 3 Digital Priorities on the Path to Primacy

The complexion of bank switching has changed in the past decade, and customer stickiness is a harder factor to lock in. FIs need to take a broader view of what makes a successful bank switch and push to gain share of the customer’s wallet and mi...
Speed Matters in Gift Card Redemption: Snapshots from Javelin’s 2026 Prepaid Consumer Sentiment Survey

Speed Matters in Gift Card Redemption: Snapshots from Javelin’s 2026 Prepaid Consumer Sentiment Survey

  • Javelin Report
  • Date: June 29, 2026
  • Author(s): Jordan Hirschfield
  • Research Topic(s): Prepaid
Why do some prepaid gift cards drive faster spending, stronger engagement, and more future purchases than others? This report shows how redemption speed shapes behaviors across gift recipients and self-users, uncovering where promotions, design,...
The Technology Product Owner: New Rules, New Roles at FIs

The Technology Product Owner: New Rules, New Roles at FIs

As banks decide to monetize data and deploy AI, a new kind of employee is becoming critical to turning technology into revenue. Product owners who blend finance, technology, and strategy are reshaping decision-making at financial institutions. T...
Who’s Scamming Whom? Scam Ad Revenue Surges on Social Media

Who’s Scamming Whom? Scam Ad Revenue Surges on Social Media

Scam advertisements on social media platforms are increasingly industrialized, prompting international law enforcement operations from the newly created U.S. Scam Center Strike Force, in close collaboration with the private sector. However, the ...
The Mandate Is the Message: How the CFO’s Expanding Remit Shaped Payments Provider Strategy

The Mandate Is the Message: How the CFO’s Expanding Remit Shaped Payments Provider Strategy

The CFO’s role has expanded through two decades of shocks, technology shifts, shareholder pressure, and changing capital conditions. This report examines how each era reshaped what finance leaders had to prove and how treasury services and comme...
Debit Network Control: The Battleground Is No Longer Just Rates

Debit Network Control: The Battleground Is No Longer Just Rates

  • Javelin Report
  • Date: June 22, 2026
  • Author(s): Ben Danner
  • Research Topic(s): Debit
Debit networks are being reshaped by regulation, shifting transaction mix toward e-commerce and digital wallets, and increased competition extending into card-not-present environments. Looking ahead, potential interchange cap changes and merchan...
Pitching Personal Loans With Purpose

Pitching Personal Loans With Purpose

Personal loans are not viewed by borrowers as generic lines of credit but rather as ways to meaningfully advance their lives. Banks have an opportunity to position themselves as approachable lenders by presenting unsecured personal loans in cont...
Consumer Card Preferences in a Changing Environment

Consumer Card Preferences in a Changing Environment

This report examines generational differences in payment card usage and payment attitudes. While traditional credit and debit cards remain widely used, younger consumers are driving adoption of digital payment options and place greater importanc...