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Art Meets Fintech: Curating the Future of Wealth Management

The world of art collecting and investment, once the province of ultra-high-net-worth investors, is being made more accessible by a range of fintechs offering a variety of ownership models and starting points. These offerings allow wealth manage...

Cyber Lessons for Mobile Banking: Connecting with Consumers, Framing Cyber Awareness

Javelin Strategy & Research sees an increased opportunity for cybersecurity awareness and engagement with consumers within mobile banking, where push notifications and alerts are administered directly through mobile apps and educational material...

How Social Media ‘Finfluencers’ Wedge Between Banks and Gen Z Customers

Gen Z’s eagerness to turn to “finfluencers” on Snapchat, TikTok, Instagram, YouTube, and other social media puts mainstream financial institutions and lenders in an entirely new game that they are ill-prepared to win. While traditional instituti...

Reimagining Branch Appointments for Digital-First Customers

To increase the odds of connecting with customers in person when it matters most, innovative banks are rethinking how they position their branches within digital banking. One trend is to position branches as a place for financial planning and gu...

2024 Mobile Banking Scorecard

Javelin Strategy & Research’s 18th annual Mobile Banking Scorecard looks at what’s new, what’s interesting, and what’s baffling with the mobile banking apps of 20 of the largest U.S. financial institutions. We rank these institutions based on 23...

2024 Online Banking Scorecard

With consumers increasingly demanding a 1-2 combination of simplicity and safety, U.S. Bank won Best in Class status in the online banking edition of Javelin Strategy & Research’s industry-leading annual digital banking annual scorecards. U.S. B...

Reaching Consensus: The Consensus 2024 Conference

At long last, the everyday applications of decentralized finance, long championed but also mostly theoretical, are meeting reality as cryptocurrencies and digital assets come into their own. That sense of optimism about the industry was palpable...

Co-Branded Credit Cards 2024: Top Issuer Market Review

  • Javelin Report
  • Date: June 20, 2024
  • Author(s): Ben Danner
  • Research Topic(s): Credit
Co-branded credit cards, a significant segment of the U.S. consumer credit market, are poised for further growth. These products are not just popular but also essential, attracting consumers eager to enhance their relationships with partner merc...

Embedded Finance: What Do Merchants Want?

  • Javelin Report
  • Date: June 18, 2024
  • Author(s): Don Apgar
  • Research Topic(s): Merchant
Software companies are fast becoming a source of financial services for small- and medium-sized businesses, and this brings up a host of questions for banks and software companies alike as they assess questions of how (and whether) to compete, h...

Instant Card-Based Payments: Meeting Customer Needs Immediately and Everywhere

  • Impact Note
  • Date: June 18, 2024
  • Author(s): Elisa Tavilla
  • Research Topic(s): Debit
Consumers and businesses increasingly expect faster and real-time payment options. They prefer to use convenient, flexible, dependable, and secure payment methods that are available digitally, 24/7/365, and accepted by all or most people and bus...
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