Research

The trend toward digital banking is making its mark in the mortgage space. Digital mortgages have the potential to save consumers and lenders significant time and expense, decreasing closing costs and freeing up personnel from paper-intensive ...

25 million exceptions is not bad considering 66 billion credit card transactions are being processed.Mercator Advisory Group releases a new research report on the merits of effective management of credit card disputes.

New survey reveals that 79% of small businesses in the U.S. visit branches at least weekly. Report from Mercator Advisory Group’s U.S. Small Business Payments and Banking Survey series analyzes use of business banking services.

Javelin’s 2021 forecast shows that growth in monthly mobile banking adoption is tapering off and will remain far short of adoption of online banking for years into the future. 

Placing bets on the long-term role of ATMs.Mercator Advisory Group releases new U.S. benchmark study examining market trends and consumer preferences regarding ATMs.

Technology was again a primary focus across the AFP 2018 Annual Conference agenda, and financial professionals are increasingly savvy about use cases and the impact that next-gen tech can have on their operations. 

Prepaid load growth is steady as segments shift. New research from Mercator Advisory Group shows which segments of the U.S. prepaid market will grow and which will shrink through 2021.

Business-to-business (B2B) marketplaces present new opportunity for e-commerce. Mercator Advisory Group reports that B2B e-commerce marketplaces cause disruption for some and create opportunities for others, including banks.

This report examines the concerns and attitudes of financial institutions regarding this crime of virtual deceit.  It also highlights and explores the solutions that FIs believe are most helpful in the fight against phishing.

Mobile payment adoption in U.S. stalls with half of consumers using mobile payments. Mercator Advisory Group survey finds more U.S. consumers use mobile apps, especially retailer apps, than use online web to pay by mobile.