Research

Fraud has always been a challenge for the gift card market, and recent years have seen an increase in the number of cases and total financial losses. Despite this trend, recent advances in technology are helping in fraud prevention and detection...

The COVID-19 pandemic accelerated the adoption of e-commerce sales across the U.S., but it also caused a major increase in the number of chargebacks experienced by merchants across all scales and industries. Understanding the key causes and impl...

Open-loop prepaid card loads increase as a result of the pandemic. New research from Mercator Advisory Group shows which segments of the U.S. open-loop prepaid card market will grow and which will shrink through 2025.

Gen Z is on the brink of becoming a major segment of paying consumers, making it high time for all types of payments firms to develop strategies to target the age group. But the generation will not simply follow in the footsteps of older generat...

PayPal may have nixed potential plans to acquire Pinterest, but there’s still much to learn by examining why PayPal was interested in shelling out $45 billion for the social media platform. The payments titan saw the opportunity to build out its...

New report from Mercator Advisory Group looks into the future of payments in a connected environment.

Mercator Advisory Group’s latest survey looks at in-store and online shopping trends across all four U.S. regions and the association between the type of payment methods consumers prefer to use and the category of retail stores consumers choose ...

Biometrics steadily replaces legacy authentication methods. A new report from Mercator Advisory Group explores the leading developments in the field of physiological and behavioral biometrics, including successful implementation cases by major ...

Banks are largely stalled at the midpoint of their mobile evolution. Javelin’s Mobile Maturity Path plots a way for financial institutions to move their mobile apps from merely functional to a place where they’re central to the customers’ financ...

Big-ticket loans, such as those for cars and houses, have traditionally involved a lot of costly and time-consuming front-end work by financial institution staffers on behalf of prospective borrowers, followed by laborious underwriting processes...