Research

The prepaid mobile phone market is marked by intense competition and gradual, sustained growth. Prepaid mobile plans have evolved to incorporate a broad array of compelling features, while remaining more flexible and affordable than postpaid alt...

Mobility in the corporate banking and commercial card space has typically been more about service, but momentum is now building around direct mobile payments as well.

New research from Mercator Advisory Group shows which segments of the U.S. commercial closed-loop prepaid card market will grow and which will shrink through 2025.

Stripe’s series of high-profile acquisitions in 2021—the latest of which, OpenChannel, was announced in December—signal a shift toward operational areas adjacent to and complementary to Stripe’s well-known function as a payment processor. The Op...

Concerns about card networks’ merchant fees are about to be reignited by Amazon’s upcoming ban of Visa credit cards issued in the UK. The e-commerce titan has taken issue with Visa’s merchant fees—just like many merchants have had problems with ...

The lines between traditional investor populations are blurring. In particular, the weakening of the paternalistic relationship between advisor and client presents an opportunity to revisit established notions of segmentation and service.

This survey will ask consumers about their experiences with fraud, the impact fraud has had, as well as attitudes and preferences around data privacy and risk mitigation practices around fraud prevention.

Generation Z is emerging as a major consumer segment for FIs now that they’re reaching adulthood, so FIs must take the time to understand what makes them tick. That includes examining the trends and events that influence them and understanding w...

Mercator Advisory Group releases new research that considers the state of connected banking in the U.S. and finds opportunities for financial institutions.

Royal Bank of Canada and Canadian Imperial Bank of Commerce are the big winners in Javelin Strategy & Research’s annual Canadian Digital Banking Scorecard, taking Best in Class honors in online banking and mobile banking, respectively. The evalu...