Research

U.S. payments industry participants are largely in agreement that faster and real-time payments are part of the industry’s evolution. While integration projects to prepare for these new payment types are moving forward with only the slightest co...

New research from Mercator Advisory Group examines the role of payment data and explores current trends in loyalty programs.

The “megadeals” of 2019 got the attention in the payments industry, but it’s a host of other transactions in 2021 and early 2022—more than 40 in total—that have the potential to push industry giants into new segments and bolster technological ca...

Consumers are unable to escape the increasing surge of robocalls, scam texts and phishing emails that were heightened by the pandemic and continue on an upward trend. But communication-based fraud is about more than just causing aggravation for ...

Financial services companies are increasingly faced with data overload, and the problem is only getting worse, as increasing amounts of sensitive consumer and corporate data reside on multiple servers and applications across enterprises. Unfortu...

Banks face some tough sledding in the decade ahead if they don’t overhaul their business digital banking strategy. Rising non-bank companies are encroaching on the territory of traditional banking and payments services for small businesses, to t...

New report from Mercator Advisory Group provides an in-depth analysis of consumer preferences for debit transactions across demographics and use cases.

Banks are missing the mark with sole proprietors, gig workers, and freelancers who have particular business banking needs that aren’t being met by the more comprehensive solutions favored by larger businesses. By aiming “tweener” products at the...

Mastercard and Visa are set to raise merchant fees on card transactions next month, but businesses, already struggling with tight margins as the pandemic continues, are in no mood to accept the fee increases without a fight. Learn why Mastercard...

New research from Mercator Advisory Group explores increasingly sophisticated trends in commercial payments fraud and provides fraud prevention strategies.