Research

Javelin has identified three key areas of investment in small business digital banking that will help bankers reverse these trends, and create services that build engagement and demonstrate the bank’s role as a trusted financial partner.

Survey finds rising use of prepaid cards, especially retailer-specific Mercator Advisory Group survey finds more young adults and women buying retailer-specific gift cards

Closed-loop gift card loads fell in 2015 as shoppers favored merchandise New research from Mercator Advisory Group finds U.S. retail gift card loads fell 9% in 2015, in part due to a slow holiday season

As EMV liability shift deadlines come and go, opportunities will remain to further mitigate fraud and improve the cardholder experience. Consumer expectations shaped by mobile proximity payments, the evolving in-store checkout experience, and th...

Bitcoin’s algoritms are robust, but the same cannot be said of the external Bitcoin ecosystem that most users depend on.

Same Day ACH begins its staged launch in the U.S.The availability of same day ACH will forever change the payments industry and have an impact on the course of faster payments.

Mobile card controls empowering consumers Mercator Advisory Group releases a new research note that examines the expanding Mobile Card Control landscape.

As the gift card market grows, so does the portion of the market that is digital. Shoppers are loading more dollars onto virtual cards, and some gift card holders are converting plastic cards into digital ones.

This report explores how the Pays stack up and recommends strategies to drive repeat purchasing behavior by creating value all along the purchase journey, not just at the point of payment. 

Changing role of branches reflected in new layouts and designs New research from Mercator Advisory Group examines the changing role of today’s bank branches and its effect on branch design.