What shapes consumer transactions and payment technologies, and where is it going?

Any conventional wisdom about payments—how they’re made, the currencies being used, the cards presently in favor—doesn’t last long before the next wave of technology, innovation, and regulation. Javelin’s analysts conduct research at the forefront of payments, identifying the emerging trends for financial services companies and payments providers and offering insight into how they can best position themselves not just for what is current but also for what is coming.

Payments Research

Reports

2022 Outlook: Emerging Technologies

  • Impact Note
  • Date: November 16, 2021
  • Author(s): Tim Sloane
  • Research Topic(s): Emerging
Payments, and the payments landscape, are changing fast. Financial institutions, issuing processors, the global card networks, acquirers, acquiring processors, and merchants are all upgrading their infrastructure. It is no longer possible to ign...

2022 Outlook: Merchant Services

  • Impact Note
  • Date: November 16, 2021
  • Author(s): Don Apgar
  • Research Topic(s): Merchant
Mercator looks back to 2020 and ahead to 2022 to provide our perspective on the merchant services and transaction processing ecosystems. Our forecast for this year was very accurate, COVID-19 notwithstanding, and we are confident that our roadma...

2022 Outlook: Prepaid

  • Impact Note
  • Date: November 16, 2021
  • Author(s): Laura Handly
  • Research Topic(s): Prepaid
In this viewpoint, Mercator examines the prepaid card market, revisiting the forecasts we made last year, identifying current trends, and offering predictions for the future. On the whole, the market is one of the fastest growing segments of the...

2022 Payments Trends & Predictions

  • Javelin Report
  • Date: November 15, 2021
  • Author(s): Marco Salazar
  • Research Topic(s): Tech & Infrastructure
The COVID-19 pandemic brought sweeping changes to the ways consumers make payments. If anything, 2022 could see even more dramatic shifts in payment trends, particularly in terms of regulation, how card networks position themselves technological...

Gift Card Fraud: Trends and Mitigation

  • Impact Note
  • Date: November 4, 2021
  • Author(s): Laura Handly
  • Research Topic(s): Prepaid
Fraud has always been a challenge for the gift card market, and recent years have seen an increase in the number of cases and total financial losses. Despite this trend, recent advances in technology are helping in fraud prevention and detection...

Chargebacks: Increases in Credit Card Disputes Threaten Merchant Profitability

  • Javelin Report
  • Date: November 2, 2021
  • Author(s): Don Apgar
  • Research Topic(s): Credit, Merchant
The COVID-19 pandemic accelerated the adoption of e-commerce sales across the U.S., but it also caused a major increase in the number of chargebacks experienced by merchants across all scales and industries. Understanding the key causes and impl...

18th Annual U.S. Open-Loop Prepaid Cards Market Forecasts, 2021–2025

  • Javelin Report
  • Date: November 1, 2021
  • Author(s): David Nelyubin
  • Research Topic(s): Prepaid
Open-loop prepaid card loads increase as a result of the pandemic. New research from Mercator Advisory Group shows which segments of the U.S. open-loop prepaid card market will grow and which will shrink through 2025.

Gen Z’s Payments Journey Begins

Gen Z is on the brink of becoming a major segment of paying consumers, making it high time for all types of payments firms to develop strategies to target the age group. But the generation will not simply follow in the footsteps of older generat...

What We Can Learn From PayPal’s Abandoned Bid for Pinterest

PayPal may have nixed potential plans to acquire Pinterest, but there’s still much to learn by examining why PayPal was interested in shelling out $45 billion for the social media platform. The payments titan saw the opportunity to build out its...

Autonomous Vehicles, Connected Vehicles, and Their Impact on Payments

  • Javelin Report
  • Date: October 29, 2021
  • Author(s): Don Apgar
  • Research Topic(s): Merchant
New report from Mercator Advisory Group looks into the future of payments in a connected environment.

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