Research

New Mercator Advisory Group research identifies U.S. mobile wallets by category and technology. The physical wallet might someday go the way of the checkbook, used by few and no longer a necessity. Growing consumer use of smartphones is creating...

Biometric technologies always have appeal in security-crucial environments. But applications in banking and payments have been limited. Can that be changed?

Mercator Advisory Group creates a base-level prepaid portfolio pro forma utilizing data from study by Federal Reserve Bank of Philadelphia's Payment Cards Center and the Center for Financial Services Innovation

Advances in ATM and network capabilities around the world have created new features beyond simple demand deposit account withdrawals and deposits for financial institutions and customers alike.

Many shoppers prefer making payments off the radar. Shoppers may have a variety of reasons for wanting their payments to go unrecorded, and not all of them are because of illicit or illegal activity.

New Mercator Advisory Group research examines the market for self-checkout terminals. The customer checkout process is a high priority for merchants in part because it affects the customer's shopping experience. The merchant does not want the cu...

New research from Mercator Advisory Group examines the potential market opportunities for carrier billing solutions

In 2012, account takeover and new-account fraud each rose by approximately 50% over the previous year. These two fraud types impact consumers most severely, and they are historically more difficult for FIs to prevent and detect than any other ma...

In new research, Next-Generation Online Banking: Mobile, PFM, and Bill Pay, Mercator Advisory Group reviews how online banking solutions are expanding beyond their roots as transaction-oriented platforms into more customer-centric solutions desi...

The loss of overdraft fees and reduction of debit interchange have put free checking on the endangered species list as financial institutions struggle to redefine the hub of their customers' financial lives.