Research

In May 2018, Javelin published an overview of the nascent market of small-business-focused neobanks — fintech companies that have built a branchless, mobile-first feature set for business owners while partnering with chartered banks to hold depo...

This report revisits the themes found in Javelin’s 2016 report “Overhauling Mobile Banking for Small Business: Moving Beyond Consumer-Focused Features.” This update of small business mobile banking was undertaken because of the widespread use of...

There are few shows that bring together more security vendors than UBM Technology Group’s annual Black Hat conference. Squeezed between BSides Las Vegas and DEF CON, the conference’s two days of briefings bring together thousands of attendees an...

Secured credit cards: a path to financial inclusion Mercator Advisory Group releases a new research report on secured credit cards, a product that benefited from the CARD Act of 2009.

New survey reveals that small businesses value more credit and no fees over rewards on business cards. Latest report from Mercator Advisory Group’s new U.S. Small Business Survey series.

Chase and Wells Fargo have unveiled mobile banking apps this summer that are innovative, provocative, and inherently risky experiments. In the first of two case studies, Javelin examines Chase’s Finn app, released in June, to be followed by a lo...

Mercator U.S. mobile payments forecast reflects lifestyle commerce. New Mercator Advisory Group research report explores opportunities for merchants using mobile payments apps as a sales channel.

FI bill pay is at a crossroads — and at a virtual standstill. When it comes to the never-ending chore of monitoring and paying bills, consumers are not about to choose between paying bills through their FI or directly at billers. They have made ...

Open-loop prepaid card loads resumed growth in 2017. New research from Mercator Advisory Group forecasts which segments of the prepaid market will likely grow and which decline through 2021.

Javelin’s Online Banking Scorecard is a follow-up to “Building Better Online Banking,” which detailed strategic principles that will help FIs evolve along Javelin’s Digital Banking Maturity Path and cement long-term banking relationships built o...