Research

Traditional credit scores have increasingly become part of a crowded field of data sources and automated tools that financial institutions can access to evaluate consumers’ creditworthiness and help customers better manage their finances. New at...

To spin fraud detection gold from transaction data straw, you need lots of straw.

Javelin’s analysis of 25 top financial institutions illustrates that banks and credit unions are falling short, with only a handful experimenting with the four primary building blocks of direct deposit, algorithm-driven models, round-up-the-chan...

Mobile-Order-and-Pay apps drive sales for U.S. QSRs during COVID-19 restrictions. A Mercator Advisory Group research report assesses success factors of mobile- order-and-pay apps that apply across many retail verticals.

The events following the onset of the global pandemic helped to crystalize consumer attitudes regarding payment habits.

Data privacy must be a priority for financial services in 2021. Consumer trust will be a business differentiator for U.S. institutions in the coming year, and maintaining and building that trust will set financial institutions apart from fintech...

The mobile phone will soon battle the computer for shopping dominance. Mercator Advisory Group survey demonstrates the increasing role of mobile phones in the shopping and paying experience.

The remote event season continues amidst the pandemic, and technology dominates the discussion.

This year has prompted changes in how the economy functions—from how transactions are initiated to how requests are fulfilled. In response to these new restrictions and changing consumer habits, merchants have released a wave of innovative ways ...

Data privacy must be a priority for financial services in 2021. Consumer trust will be a business differentiator for U.S. institutions in the coming year, and maintaining and building that trust will set financial institutions apart from fintech...