Research

Credit card issuers acted aggressively to restore revolving debt, thereby offsetting the interest revenue loss resulting from COVID-related changes in purchasing and borrowing habits. However, while growth results effectively rebuilt portfolios,...

The meteoric rise of cryptocurrency so far has outpaced regulators, tax management, and the payments industry. The coming year, however, looms as a time of catching up. With global financial powerhouses jumping into crypto, regulators won’t be f...

New research from Mercator Advisory Group details the current fleet card market and provides a market forecast through 2025.

New Mercator Advisory Group research report reviews developments in global real-time payments.

The modular delivery of services in the payments allows rapid deployment of new wrinkles that offer consumers tailored, highly engaging experiences. This report looks at that modular delivery model and explores strategies to help payments compan...

Javelin Strategy & Research evaluated 11 vendors in its 2021 Digital Banking Platform Vendor Scorecard, identifying a “Best in Class” winner (Backbase) as well as two leaders (Apiture and Q2) and two leaders in each of three sections: functional...

The trends in cybersecurity in the coming year will be marked by shifts in focus. Ransomware, long directed mainly at businesses, will increasingly afflict everyday consumers, many of whom are ripe targets for criminals. At the financial institu...

The traditional definition of “financial relationship” has changed forever. For banks to adjust to this change and deepen their connections with customers, they will have to embrace new ways of defining those relationships, speed their evolution...

In this report, a companion piece to Three Priorities for Countering Fraud Against Small Businesses, Javelin outlines why small businesses are uniquely susceptible to fraudulent activity, and provides a detailed framework for how banks can deput...

The prevention and mitigation of fraud is a bottom-line concern for banks. For the owners of small businesses among their customers, fraud can be devastating to the enterprise and to the banking relationship. The best line of defense against fra...