2017 Payments Outlook

2017 Payments Outlook

New uncertainties may alter the trajectory of disruption in payments. Leading payments research and consulting firm offers complimentary outlook on trends shaping the payments industry in 2017.
Making Merchant Mobile Payment Apps More Engaging

Making Merchant Mobile Payment Apps More Engaging

  • Impact Note
  • Date: January 19, 2017
  • Author(s): Raymond Pucci
  • Research Topic(s): Credit, Debit, Merchant
Why do merchant mobile payment apps lack customer engagement? Mercator Advisory Group releases new research that assesses how Starbucks Mobile App has captured customer engagement while some other retailers have not.
Small Business, Branches, and PFM: Missed Opportunities

Small Business, Branches, and PFM: Missed Opportunities

  • Impact Note
  • Date: January 18, 2017
  • Author(s): Ken Paterson
  • Research Topic(s): Merchant
Missed opportunities for small business engagement Data from Mercator Advisory Group’s 2016 small business survey indicates most branch interactions are transactional.
Biometrics: A New Wrinkle Changes the Authentication Landscape

Biometrics: A New Wrinkle Changes the Authentication Landscape

  • Javelin Report
  • Date: January 13, 2017
  • Author(s): Tim Sloane
  • Research Topic(s): Emerging, Global
New biometrics technology is reshaping the authentication market
Fintechs Now Can Apply for National Bank Charters: The Train Is Leaving the Station

Fintechs Now Can Apply for National Bank Charters: The Train Is Leaving the Station

Fintechs are getting their wish, but strings will be attached.
U.S. Consumers and Debit: Signs of Displacement

U.S. Consumers and Debit: Signs of Displacement

Survey finds more U.S. consumers using online payment services for more than just online purchases Mercator Advisory Group survey finds 65% of consumers and 78% of young adults in the United States use online payment services
Can You Hear Me Now? Voice Banking Demand Running Ahead of Banks

Can You Hear Me Now? Voice Banking Demand Running Ahead of Banks

A strong level of consumer interest in voice control of mobile banking is not being matched by bank development to meet the emerging demand. Delivered initially through banks’ mobile banking applications, voice assistants will evolve to handle r...
Debit and 3-D Secure 2.0

Debit and 3-D Secure 2.0

  • Impact Note
  • Date: December 28, 2016
  • Author(s): Sarah Grotta
  • Research Topic(s): Debit
New specifications for 3D Secure have been released as the industry looks to combat the next fraud hurdle, card-not-present transaction losses.Mercator Advisory Group releases new research on preventing fraud in card-not-present debit transactio...
Innovation in Small Business Banking

Innovation in Small Business Banking

To help banks looking to give small businesses the tools they demand, this report broadens the "build, buy, or partner" model introduced in previous Javelin research to all types of feature upgrades – providing readers an innovation framework. A...
Supplier Enablement of Cards in B2B E-Payments Requires Persistence, Data, and Technology

Supplier Enablement of Cards in B2B E-Payments Requires Persistence, Data, and Technology

Fundamentals remain key, but issuers must consider alternative approaches to advance virtual card use by suppliersNew research from Mercator Advisory Group examines traditional and new methods for advancing supplier enablement