Research

Beyond tap and pay — how “wearables” could revolutionize financial services interactions with customers. Research from Mercator Advisory Group explores potential of wearable personal computing devices for useful financial services interactions w...

The path the U.S. only recently began plotting to a national real-time payments platform has suddenly diverged. 

This report  explores the impact of cross-border receipts and payments and how small businesses manage the foreign currencies that result from these transactions. It also examines the how small businesses invoice their customers in an effort to ...

ATMs becoming the hub of financial institutions’ self-service banking channels New research from Mercator Advisory Group examines importance of the ATM channel for today’s banking customers  

This report provides an in-depth analysis of developing trends in e-commerce, coupled with forecasts of online purchasing volumes and preferred funding mechanisms through 2019. In particular, this report will examine the growing importance of mo...

The United States begins planning a national real-time payments capabilityLagging several countries, the U.S. considers a single payments platform based on global standards to provide real-time or near-real-time payments

More than 70 million U.S. adults use mobile payments. Mercator Advisory Group survey finds 80% of consumers who use Apple Pay do so at least once a week.

This report provides a snapshot of the state of EMV today and forecasts the timeline for EMV ubiquity, as well as the anticipated rise in contactless EMV cards as issuers realize the opportunity for reclaiming top-of-wallet status with a faster ...

This report will examine the channel at the forefront of change in P2P, the mobile sector, and provide a forecast of mobile P2P users through 2020. It will also cover key segments, devices, and operating systems to target and will address the ma...

This report will analyze the prevalence of false-positive declines in the U.S., discuss the impact of such declines, and explore solutions — particularly EMV and mobile — that can help improve authorization analytics.