Research

Systems and solutions performance is important for building customer satisfaction and loyalty in banking New research from Mercator Advisory Group examines the importance of systems monitoring in today’s ever-expanding banking environment.

Visa Developer open platform eliminates the gated community mindset and lets anyone create a payments app Mercator Advisory Group’s latest Emerging Technologies research suggests that if Visa’s Developer sparks innovation, everyone will want a d...

The Fed faster payments efforts are slowly moving ahead

The next phase of the evolution of digital banking is now at hand, with personal finance fundamentally woven into virtually every transaction. This report looks at the factors that are setting the stage for investment and innovation with persona...

Premium credit card issuers double down on pursuit of affluent consumers Research from Mercator Advisory Group examines recent product developments in the market for premium credit cards

Consumers are moving to on-demand payments and card issuers and merchants must respond to remain relevantMercator Advisory Group identifies the unique nature of on-demand payments and makes recommendations to payment providers how to remain rele...

New banking business models based on digital banking are on the rise

Cracking the code to motivate U.S. consumers to adopt mobile wallets Mercator Advisory Group research describes opportunity for merchant payment services providers in the mobile payments market

This report explores the experiences of small businesses over the last year to determine how specific behaviors and events contribute to the rate of fraud, the effect that fraud has on the relationship between small businesses and their financia...

When early cases of Apple Pay fraud garnered media attention, FIs and issuers were forced to confront the menacing specter of a new financial product they did not completely control: mobile wallets. Not only did they face fresh competition from ...