Research

The open banking era is upon us, but banking basics still need to be executed as financial institutions weave through the disruption.

Gift cards continue growth, with 2% compound annual growth rate forecasted through 2022. New research from Mercator Advisory Group shows which segments of the U.S. prepaid cards market will grow and which will shrink through 2022.

Javelin’s 2019 Mobile Banking Scorecard shines a bright light on a growing dichotomy between the best apps in the U.S. and the homogenous majority. Most of the mobile banking apps from the 25 largest banks in the country nail the basic transacti...

Javelin’s fourth annual Online Banking Scorecard evaluates 25 top U.S. financial institutions with an eye toward features that will make it easier to manage banking chores, improve financial wellness, increase digital engagement, and position a ...

Electronic payments moving vending machines out of the gumball era

Canadian open-loop prepaid debit card market grew at a compound annual growth rate of 9% in 2018. Mercator Advisory Group releases the fourth benchmark for Canadian open-loop prepaid cards.

Commercial card markets outside of North America continue to show strong growth, underpinned by capture of travel industry payment flows.Mercator Advisory Group reports that broader B2B industry payment flow capture is a key to continued high gr...

After a challenging 2017, the identity protection service (IDPS) market rebounded in 2018, growing 16% to reach $4.3 billion in revenue. While notable growth in direct-to-consumer sales demonstrates that many consumers value the protections offe...

ATMs continue to be an integral part of the customer experience in U.S. banking. New Mercator Advisory Group survey finds that U.S. consumers have a strong preference for their primary financial institution’s ATMs over other ATMs available to th...

Debit card issuers’ search for the most motivating yet cost-effective loyalty reward options.Mercator Advisory Group releases new research on how to achieve cost savings in debit card rewards programs without disappointing loyal users.