Credit Surcharging and Cash Discounting: Approaches to Managing Processing Costs
- Date:December 23, 2021
- Laura Handly
- Research Topic(s):
- PAID CONTENT
Credit Surcharging and Cash Discounting: Do the Benefits Outweigh the Risks?
Mercator Advisory Group’s most recent report, Credit Surcharging and Cash Discounting: Approaches to Managing Processing Costs, examines the changing regulatory landscape for surcharging and discounting, and offers recommendations on how to effectively adopt either strategy.
Credit surcharging and cash discounting are two approaches to shifting the cost of credit processing from the merchant to the consumer. While either approach can help merchants lower operating expenses and support their bottom line, they both come with challenges and risks. Merchants should be aware of the complex regulatory environment surrounding these strategies and weigh the risk of losing customers to competitors who do not surcharge or offer discounts.
“For small merchants struggling with profitability, two main approaches exist to shift the expense of credit transactions onto consumers. In many ways, credit surcharging and cash discounting are two sides of the same coin: one charges a fee to those who choose to use a credit card, one offers a reward to those who choose cash. Still, these two approaches have experienced dramatically different treatment by state regulators and credit card networks alike,” stated the author of the report, Laura Handly, Research Analyst at Mercator Advisory Group.
This report is 14 pages long and contains 2 exhibits.
Companies mentioned in report include: American Express, Discover, Kroger Inc., Mastercard, QVC Inc., Rite Aid Corp., Riverside Café, Safeway Inc., Visa.
One of the exhibits included in this report:
- Definition of Terms
- Overview of Developing Rules and Regulations
- Strengths and Weaknesses of Each Approach
- A Case Study
- Current Trends
- Recommendations for Merchants
Interested In This Report
What’s Next for the PayFac Model
The model established by payment facilitators—known as PayFacs—enabled millions of businesses to accept a range of payments. Now, however, the model is maturing, prompting PayFacs ...
What We Can Learn From Merchant Services M&A Activity in 2022 and 2023
Mergers and acquisitions in payments and merchant services have slowed amid tough economic conditions and the fallout from the FIS-Worldpay deal, which just didn’t work out. Agains...
Where Will the FIS Spin-Off Leave Worldpay?
Financial technology company FIS brought in merchant acquiring titan Worldpay in 2019 for $43 billion, including nearly $8 billion in debt. That move came during a spree of megadea...