Research

Payments professionals face a world that has a plethora of choices but a lack of guidance from regulators, payment schemes, and technology providers on how to move forward. The technical aspects of payments are designed, but the consumer experie...

Javelin outlines three key areas small business bankers should consider to be key priorities in the coming year: electronic payments, serving the expanding freelance and self-employed market, and digital account opening for business products.

U.S. digital-only challenger banks have long touted low fees as their primary benefit. No monthly account charges and free ATM transactions help position the mobile apps as consumer-friendly alternatives to giant banks. Several of these neobanks...

The Enduring Use, for Now, of Cash and ATMsMercator Advisory Group releases new research reporting exploring market trends and consumer preferences regarding ATMs in this U.S. benchmark study.

P2P growth in the U.S. market is on an upward trajectory with fintech providers leading the way. Apple, Google, PayPal, and others provide consumers a vital service as many financial institutions struggle to provide the needed financial services...

Canadian Consumers Prefer to Pay with Credit Cards. Mercator Advisory Group’s newly launched survey in Canada reveals that Canadian consumers are most likely to choose a credit card when it’s time to pay.

Credit Card Use in the U.S. Remains Strong. New report from Mercator Advisory Group 2019 NorthAmerican PaymentsInsights survey finds U.S. consumers’ use of credit cards continues to be strong.

U.S. digital-only challenger banks have long touted low fees as their primary benefit. No monthly account charges and free ATM transactions help position the mobile apps as consumer-friendly alternatives to giant banks. Several of these neobanks...

Technology is shifting consumer behavior so fast that financial institutions and payments processors and networks are hard pressed to keep up.

This report explores the economic, societal and cultural circumstances that differentiate Gen Z from Millennials and older generations and details the steps lenders must begin taking now to adjust their approach to acquiring, selling to, and ser...