Research

Partly propelled by the current pandemic, banks and other FI’s are aggressively pursuing a ‘solely-digital’ customer experience strategy to meet evolving customer expectations. As the modern banking experience undergoes this digital transformati...

There is a vibrant market within financial services serving the needs of children and teenagers. The offerings are not the clunky teen-card product constructs of the past, but are sophisticated super apps that allow users to spend, save, set fin...

Mercator Advisory Group's 2021 Small Business PaymentsInsights annual analysis report takes a closer look at small businesses in this time of "build back" from the economic crisis brought about by the pandemic and how these entrepreneurial opera...

The prepaid mobile phone market is marked by intense competition and gradual, sustained growth. Prepaid mobile plans have evolved to incorporate a broad array of compelling features, while remaining more flexible and affordable than postpaid alt...

Mobility in the corporate banking and commercial card space has typically been more about service, but momentum is now building around direct mobile payments as well.

New research from Mercator Advisory Group shows which segments of the U.S. commercial closed-loop prepaid card market will grow and which will shrink through 2025.

Stripe’s series of high-profile acquisitions in 2021—the latest of which, OpenChannel, was announced in December—signal a shift toward operational areas adjacent to and complementary to Stripe’s well-known function as a payment processor. The Op...

Concerns about card networks’ merchant fees are about to be reignited by Amazon’s upcoming ban of Visa credit cards issued in the UK. The e-commerce titan has taken issue with Visa’s merchant fees—just like many merchants have had problems with ...

The lines between traditional investor populations are blurring. In particular, the weakening of the paternalistic relationship between advisor and client presents an opportunity to revisit established notions of segmentation and service.

This survey will ask consumers about their experiences with fraud, the impact fraud has had, as well as attitudes and preferences around data privacy and risk mitigation practices around fraud prevention.