Research

The model established by payment facilitators—known as PayFacs—enabled millions of businesses to accept a range of payments. Now, however, the model is maturing, prompting PayFacs to look at other avenues for growth and to deepen their merchant ...

The recent failures of Silicon Valley Bank and others have the global community once again calling into question the quality of bank regulations, the ability of government personnel to be stewards of those regulations, and the diligence of bank ...

This report details what small-business banking products are offered by big fintechs, analyzes feature strengths and weaknesses in relation to offerings by traditional financial institutions, and underlines the very real threat posed to traditio...

Fleet operators face a variety of challenges in fueling and maintaining their vehicles, and they have a range of payment options available to them, involving closed-loop and open-loop card products. New technology is coming fast to an industry t...

As older payment methods recede, pay-by-bank is emerging as a contender at the point of sale. It allows consumers to continue using the funds in their checking accounts, as they do with ACH payments, but adds greater security with real-time auth...

Generative artificial intelligence is not just hype. It is a high-impact technology that requires the attention of leaders in every industry. Payments and financial services products and business models are at risk, but they will not be affected...

Prepaid cards continue to emerge as effective tools to address the financial needs of underbanked communities and cater to the particular requirements of developing underserved communities, including young people and those providing elder care. ...

Adoption of digital tax filing continues to grow, with the vast majority of U.S. returns submitted electronically. Digital tax preparation and filing remains a highly fragmented market, with one player enjoying a dominant position and others hol...

With the pending launch of the FedNow service in the United States, real-time payments (RTP) are poised to transform the way large numbers of Americans go about their transactions. Hosting RTP at the point of sale is a particularly attractive pr...

Private-label credit cards are an essential part of the U.S. card market, but they are a product in slow decline and face several threats, including instant point-of-sale financing and buy now, pay later loans.