21st-Century PFM for a Mass Audience: How to Build Everyday Online and Mobile PFM

21st-Century PFM for a Mass Audience: How to Build Everyday Online and Mobile PFM

In the six years since Apple launched its iPhone, smartphones have imbued consumers with always-on, always-with-me, real-time expectations that create an urgent need for the financial services industry to break free of 1980s thinking about perso...
Branch Banking 2012: All About the Relationship - Cross Tabs

Branch Banking 2012: All About the Relationship - Cross Tabs

Branch Banking 2012: All About the Relationship, the latest report from Mercator Advisory Group, is the fifth in a series of eight consumer survey reports for 2012. This study examines market dynamics including changes in usage, communication me...
2013 Identity Fraud Report: Data Breaches Becoming a Treasure Trove for Fraudsters

2013 Identity Fraud Report: Data Breaches Becoming a Treasure Trove for Fraudsters

Identity fraud incidence increased in 2012 for the second consecutive year, affecting 5.26% of U.S. adults. This increase was driven by dramatic jumps in the two most severe fraud types, new account fraud (NAF) and account takeover fraud (ATF). ...
How Consumers can Protect Against Identity Fraud in 2013

How Consumers can Protect Against Identity Fraud in 2013

U.S. EMV Timeline Beyond the Road Maps: How Long Will Conversion Really Take?

U.S. EMV Timeline Beyond the Road Maps: How Long Will Conversion Really Take?

  • Javelin Report
  • Date: February 19, 2013
  • Author(s): David Kaminsky
  • Research Topic(s): Emerging
Mercator Advisory Group's new research report, U.S. EMV Timeline Beyond the Road Maps: How Long Will Conversion Really Take? explains the motivation for the U.S. to adopt EMV at this time and clarifies the card networks' road maps for U.S. EMV a...
Mobile Imaging: Going beyond Mobile Remote Deposit Capture to Bridge the Consumer Transaction Gap

Mobile Imaging: Going beyond Mobile Remote Deposit Capture to Bridge the Consumer Transaction Gap

As the smartphone-toting population crosses the 50% barrier, there are new opportunities and challenges to rethink and re-engineer the consumer transaction experience using new imaging technologies. Typing in a credit card number in an online en...
Omnichannel Business Strategies in Banking

Omnichannel Business Strategies in Banking

  • Javelin Report
  • Date: February 14, 2013
  • Author(s): Ed O'Brien
New research from Mercator Advisory Group examines channel's role in FI success and the movement toward integrated, omnichannel banking systems  
International Payments Market Outlook 2013

International Payments Market Outlook 2013

  • Impact Note
  • Date: February 11, 2013
  • Author(s): Terry Xie
  • Research Topic(s): Global
Mercator Advisory Group expects 2013 to be a year of slow growth for the global payments market as major changes continue in the business ecosystem, regulations, and new products and services.
Consumers and Credit 2012: Come Back, Young Cardholders

Consumers and Credit 2012: Come Back, Young Cardholders

Consumers and Credit 2012: Come Back, Young Cardholders, the latest report from Mercator Advisory Group, examines market dynamics for this group including channels used for applications, consumer and merchant rules for card usage, reaction to su...
Consumers and Credit 2012: Come Back, Young Cardholders - Cross Tabs

Consumers and Credit 2012: Come Back, Young Cardholders - Cross Tabs

Consumers and Credit 2012: Come Back, Young Cardholders, the latest report from Mercator Advisory Group, examines market dynamics for this group including channels used for applications, consumer and merchant rules for card usage, reaction to su...