Research

A perspective on the U.S. debit issuing industry for the year ahead.

Data breaches, EMV, and mobile payments are key issues affecting the security of payment card data, and managing each will require overcoming formidable challenges.  Criminals are seizing on lax data security to compromise card data at an alarmi...

Javelin’s seventh annual Identity Protection Services Scorecard examines the issues affecting consumer adoption of IDPS services and the means by which service providers can maximize their share of an increasingly consolidated market. The dynami...

New research from Mercator Advisory Group examines the international state of interchange regulation.

New research from Mercator Advisory Group examines the way technology is facilitating payments discounting and supply chain financing.  

Mobile bankers want advanced features through the devices they use, as the mobile “power users” of yesterday become the average bank customers of 2013. Today, with 4 in 10 mobile consumers owning a tablet, and the majority owning a smartphone — ...

With an estimated 159 million inactive general purpose credit card accounts at any time in the U.S., inactive accounts represent a massive drag on the credit card industry. Inactive accounts are to some extent an unavoidable cost of doing busine...

New research from Mercator Advisory Group examines fraud risk and best practice

Mercator Advisory Group is releasing the second in the CustomerMonitor Survey Series 2013 Insight Reports, a series of eight biannual reports based on primary research on consumer payments and banking channels.

American Express realizes that prepaid cards are not solely for people without bank accounts, and has designed its prepaid strategy to engage multiple customer segments, including people who prefer debit cards.