Research

New survey finds small businesses prefer card payments over cash as new ways to pay enter the marketplace. Latest report from Mercator Advisory Group’s annual U.S. Small Business Payments and Banking Survey series presents findings on payment a...

Nearly 140 million Americans have used mobile banking in the past 30 days. For many of them, the mobile banking app has become their primary account management tool. Just 42% of these consumers, however, believe that they can resolve most custom...

Decentralized ID and self-sovereign identity are in the works by organizations profiled in new report. New research report from Mercator Advisory Group profiles major solution providers for self-sovereign identity.

A year and a half after its highly publicized rollout, Zelle has become the standard for making person- to-person payments through financial institutions (FIs). It has forced its way onto the shortlist for near-term investments in digital bankin...

Prepaid card growth continues its strong growth in the U.S. Mercator Advisory Group survey finds that half of U.S. consumers are buying retailers’ gift cards and prepaid transit cards, mobile phone cards, and reloadable general purpose cards eac...

The past several years have been filled with water cooler conversations of "what happens if Amazon becomes a bank". The good news is that they don't want to be a bank. Amazon wants to partner with merchants as a payment service provider to build...

The pace has increased in the march toward ubiquity.

This report will examine the characteristics of the segment of subprime borrowers classified as “near-prime” and why they struggle to obtain affordable credit. We will also explore new technologies and alternative approaches to assessing creditw...

In this report, we examine the progress made so far in developing faster payments technologies, how that will influence how small businesses make payments, and how banks and service providers can develop products that will allow business owners ...

Merchant services for small businesses evolve beyond mobile point-of-sale payment acceptance. Mercator Advisory Group research report identifies success factors that enable merchant acquirers to serve small businesses profitably.