Research

New survey reveals that 27% of small businesses in the U.S. use alternative online lenders. Report from Mercator Advisory Group’s U.S. Small Business Payments and Banking Survey series analyzes use of business banking services.

Development in digital banking and payments services for small businesses has lagged significantly behind consumer and commercial banking, leaving many business owners and operators managing their finances and paying suppliers on platforms that ...

New faster payments solutions being launched at a rapid pace in the U.S. Mercator Advisory Group releases a new research report on faster payments solutions in the U.S. with forecasts of market volumes by segment to 2021.

Over the past few years the payments landscape has experienced evolutionary change in an effort to adapt to growing demands from consumers, businesses, technology, and regulators. As we kick off 2018, Javelin’s Payments team has identified three...

Feedback from recent surveys of U.S. consumers indicates that interest is waning in targeted offers from banks and credit unions. Customers’ disappointment with personalization extends to servicing performance as well. Are financial institutions...

Merchants find savings on transaction processing costs New research from Mercator Advisory Group reviews payment acceptance alternatives for merchants and how they can lower payment processing costs.

The financial services market is undergoing significant change to adapt to consumers’ mobile-first expectations. Much immediate effort in 2018 will focus on rolling out the Zelle person-to-person (P2P) network that some envision as the backbone ...

Despite large volumes of new credit card accounts, high attrition results in limited gainsNew research report by Mercator Advisory Group examines the impact of account attrition and the shift in credit card acquisitions to the digital channel.

Dodd-Frank Act’s impact on corporate banking still murky Mercator Advisory Group reports that more than seven years after enactment of the Dodd-Frank Act, its direct financial impact to corporate banking business units remains unclear.

Survey finds nearly 3 in 5 U.S. consumers and 4 in 5 young adults use person-to-person payment services Mercator Advisory Group survey finds nearly half of person-to-person (P2P) payments users in U.S. use the service at least once a month