Research

Online purchasing continues to flourish, as brick-and-mortar options have dwindled in a post-pandemic economy. Larger e-commerce brands, such as Amazon and eBay, are targeted by cybercriminals to veil malicious sales, which poses increasing risk...

Identity will constitute the future of experiences at stadiums, ballparks, and other performance venues, giving fans—especially the most loyal ones—a seamless journey from entry to team stores to concessions to where they sit. Although snippets ...

Sports and entertainment thrive on fan loyalty but have yet to translate that dedication into long-term, connected share of wallet once fans are inside the turnstiles. Prepaid stored-value options can provide that link to the benefit of teams, c...

Financial institutions can learn much about what not to do from the recent anti-fraud changes at the Social Security Administration. When making procedural changes that directly affect consumers, organizations must include ample time to prepare ...

An order by President Donald J. Trump to eliminate the issuance and acceptance of paper checks by the government isn’t the first time an effort has been made to limit the use of the payment method. But with digital options flourishing and consum...

Banks and credit unions in the auto financing market are under threat. Digitalization has profoundly refashioned how consumers shop for cars, line up financing, and pay off their loans. Javelin’s analysis shows that financial institutions engage...

The infrastructure to meet the needs of emerging technologies like artificial intelligence, digital assets, and blockchain will be extensive and expensive. Decentralized physical infrastructure networks—known as DePIN—offer a cost-effective appr...

A move by FIS to unload Worldpay—which it acquired to much hoopla in 2019, a year that also saw a huge deal between Global Payments and TSYS—illustrates the difficulty of finding synergies across the payments value chain. On the surface, owning ...

The newly approved Capital One-Discover merger, which comes with a combined $250 billion loan book, creates a behemoth in payments but will require firm and judicious leadership to integrate the best of both companies’ worlds. This Javelin Strat...

The decision by a merchant to impose a surcharge on credit card transactions—usually a percentage of the purchase price to offset the cost of card acceptance—is understandable but still an untenable risk in most situations. Amid ever-expanding p...