Tumultuous Times: Uncertainty at the CFPB and Financial Services Regulations

Tumultuous Times: Uncertainty at the CFPB and Financial Services Regulations

The Consumer Financial Protection Bureau’s future is in question amid scrutiny by the Trump administration and Elon Musk’s Department of Government Efficiency. An order to stop work on proposed regulations, suspend the effective dates of finaliz...
2025 State of the Industry: Commercial Prepaid Cards

2025 State of the Industry: Commercial Prepaid Cards

The commercial prepaid market should present divergent opportunities for growth, given the positive growth in business-to-business relationships and stagnant or shrinking government sector programs. This Javelin Strategy & Research report looks ...
Data Snapshot: Consumers Are Surviving, Not Thriving

Data Snapshot: Consumers Are Surviving, Not Thriving

Most American consumers are confident they can meet their week-to-week and month-to-month financial obligations, but progress toward long-term goals like saving for retirement or paying off debt is trending downward. This report—part of the Digi...
Data Snapshot: Large Banks Are Earning ‘Primacy,’ But Customers’ Minds Are Increasingly Elsewhere

Data Snapshot: Large Banks Are Earning ‘Primacy,’ But Customers’ Minds Are Increasingly Elsewhere

While most Gen Y and Gen Z consumers say a top-five bank is their primary provider, 62% of adults regularly turn to fintech apps such as Cash App, Venmo, Credit Karma, and Credit Sesame for core banking and financial management tasks. One common...
Data Snapshot: Satisfaction with Primary FIs Is Plunging

Data Snapshot: Satisfaction with Primary FIs Is Plunging

Overall banking satisfaction among young adults has plummeted to 52%, falling from 64% since 2019. This trend—part of the Digital Banking Data Snapshot series—exposes shortcomings in digital banking, especially for credit unions and community ba...
Data Snapshot: The Definition of ‘Family’ Is Evolving

Data Snapshot: The Definition of ‘Family’ Is Evolving

The percentage of unmarried cohabiting couples has skyrocketed in recent years, yet banking products and digital access and experiences still assume traditional household structures. This report—part of the Digital Banking Data Snapshot series—u...
Data Snapshot: The Nature of Work Is Changing

Data Snapshot: The Nature of Work Is Changing

In these post-pandemic times, 38% of American professionals now engage in freelance work and must manage their complex financial lives with digital features and tools that are better suited for traditional employment. This report—part of the Dig...
2025 Small-Business Point-of-Sale System Scorecard

2025 Small-Business Point-of-Sale System Scorecard

  • Javelin Report
  • Date: February 13, 2025
  • Author(s): Don Apgar
  • Research Topic(s): Merchant
Merchants have become comfortable buying financial services and technology together, bringing banks and financial services providers into the software market to compete with the software companies selling payments and other financial services. B...
Credit Card Databook, Part 2: Balancing Risk and Reward in a Resilient Economy

Credit Card Databook, Part 2: Balancing Risk and Reward in a Resilient Economy

  • Javelin Report
  • Date: February 13, 2025
  • Author(s): Ben Danner
  • Research Topic(s): Credit
The U.S. consumer credit card market remains strong for issuers, but there is reason for concern and diligence in portfolio management. Credit cards, which remain highly popular among consumers, are seeing slower profitability growth, and rising...
Trump’s Cyber Avalanche and the Impact on U.S. Financial Institutions

Trump’s Cyber Avalanche and the Impact on U.S. Financial Institutions

For U.S. financial institutions, the twists and turns of the last few weeks around political promises that have quickly resulted in short-term wins for banks should be viewed with extreme caution and skepticism, as new cyber risks will undoubted...