Research

Agentic artificial intelligence stands to reshape commercial payments, from sourcing to settlement. Accordingly, banks, enterprise resource planning providers, and fintechs would be wise to take a page from the playbook Visa and Mastercard are n...

Although it may sound like the ultimate marketing pitch combining two very hyped technologies, a very real overlap exists between the rise of agentic commerce and blockchain. This connection will become more apparent as AI-powered buying matures...

For technology leaders at financial institutions, the change in assumptions brought about by agentic commerce—removing people from transactions—also changes how systems are designed. Trust, control, and verification requirements are fundamentall...

AI-powered agentic commerce could represent a fundamental recasting of the purchasing dynamic, which has always put ultimate decision-making in the hands of consumers. Transforming that carries big implications for merchants, most notably the im...

Shifting purchase and payment behavior, as agentic commerce stands to do, is a risky business. As the role of agents in purchasing decisions and payments comes to the fore, expect business-to-business applications to take root ahead of consumer ...

Recent product announcements from leaders in the payments industry demonstrate the excitement surrounding new AI technologies. AI isn’t just a buzzword anymore, and AI-powered personal shopper experiences, dubbed “agentic commerce,” will be arri...

Announcements from Visa and Mastercard about the imminence of AI-driven purchasing agents that will act on behalf consumers have made a big splash. But underneath the dazzling view of the near future are a lot of details that have to be worked o...

Running a small business starts out as a personal endeavor, but sooner or later complexity creeps in and an accountant is brought on board. Yet there’s no playbook for how to manage access and entitlements, and many business owners throw up thei...

Explore a comprehensive view of the U.S. commercial payments market. This report breaks down $175 trillion in real-economy transactions, revealing where growth is happening by sector, segment, instrument type, and provider. It also offers sector...

Online purchasing continues to flourish, as brick-and-mortar options have dwindled in a post-pandemic economy. Larger e-commerce brands, such as Amazon and eBay, are targeted by cybercriminals to veil malicious sales, which poses increasing risk...